Recruitment Assistant

Background Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination.

GSSC/HR in Copenhagen has established a legacy as a major Human Resources administration center within the United Nations and is recognized as a center of excellence. The Global Shared Service Center (GSSC) is part of the Bureau for Management Services (BMS). In the area of Human Resources, the GSSC supports both staff and management in UNDP offices and units, with the full cycle of HR services ranging from recruitment, talent management, learning and development, HR policy and advisory services, benefits and entitlements management, payroll and banking transactions. In six UNDP Regional Bureau Service Centers (RSCs) - Addis Ababa, Amman, Bangkok, Dakar, Istanbul and Panama - the recruitment and administration of local personnel will be proximity-based and managed by outposted GSSC personnel who report directly to the Global HR Service Centers (GHRSC) in Istanbul and Copenhagen.

Under the direct supervision of the Recruitment Associate and overall guidance of the Recruitment Analyst, the Recruitment Assistant in the GSSC RSC supports the transparent implementation of the outposted recruitment of personnel for Country Offices in each Regional Bureau under their responsibility. S/he performs a variety of standard administrative processes and services ensuring high quality and accuracy of work and consistency in service delivery. The Recruitment Assistant supports the team with the provision of advise to internal and external clients and managers on policies, guidelines and services and promotes a collaborative and client-oriented approach, sharing knowledge and best practice, including conducting training courses and coaching. Clients with whom there is direct contact may include UN Agency staff and other personnel in country offices as well as other units in UNDP.

Duties and Responsibilities 1. Implementation of Recruitment StrategiesEnsures implementation of Recruitment Strategies focusing on achievement of the following results: Full compliance of recruitment processes and records with UN/UNDP rules, regulations, policies and strategies. Input to recruitment business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in recruitment management in consultation with direct supervisors and GSSC management. 2.

3. Support and Maintenance of Knowledge Management Prescriptive Content for Recruitment, Selection and Placement.Support and Maintenance of Knowledge Management Prescriptive Content for Recruitment, Selection and Placement focusing on achievement of the following results: Ensures that knowledge management distribution/system contains accurate and comprehensive coverage of recruitment, selection and placement matters. Contribute to the identification of the need for new and/or modified policies and practices and initiate or propose actions required. Actively liaise with direct supervisors to seek policy clarifications and/or identify agreed solutions.

Business Management / Change Management Ability to prepare, support, and help individuals and teams in designing and implementing organizational change. Business Management / Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Business Management / Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. Business Management / Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.

Ability to anticipate client's upcoming needs and concerns. Required Skills and Experience Education: Secondary education is required. A university degree in Human Resource, Business Administration, Public Administration, Social Sciences, International Relations and any other related fields will be given due consideration, but it is not a requirement. Experience: Minimum of 5 years (with high school diploma