Solution Assessment Manager- Latam
hace 3 semanas
OverviewThe LATAM Solution Assessment Manager delivers valuable customer insights through supplier-led, Microsoft approved Solution Assessments that use 1st and, where needed, 3rd party discovery and visualized analysis tools to enable customer cloud migrations and modernizations. Applies expertise in cross-segment assessments with focus on Azure and Cloud Security. Drives Solution Assessments through the Microsoft Assessment Desk which lead to positive customer and partner experiences, enable and accelerate cloud migration projects, grow cloud revenue, and reduce Information Technology (IT) vulnerabilities.QualificationsRequired/Minimum Qualifications12+ years solution sales or solution assessment consulting, or related experienceOR Bachelor's Degree in IT, Business, Finance, or related field AND 8+ years solution sales, technical sales, marketing, communications, licensing, or channel/business development experienceOR relevant certifications from Microsoft or competitive platforms AND 7+ years solution sales, technical sales, marketing, communications, licensing, or channel/business development experienceOR equivalent experience.3+ years people management experienceOR comparable cross-group responsibilities (e.g., project manager for significant projects with cross-group/cross-country impact and membership).Additional or Preferred Qualifications15+ years solution sales or solution assessment consulting, or related experience.5+ years people management experience, with teams across geographic areas.Azure Fundamentals, Modern Workplace Fundamentals, or Dynamics certification(s), or other related independent cloud certifications.ResponsibilitiesPeople Management: - Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.Assessment
- Leads team members and provides clarity, direction, objectives, and measurable outcomes to own pre-sales and pipeline generation efforts for their specific geographies, segments, partners, and customers. Provides direction for when engagement and project deals are strategically worth pursuing (e.g., leading to higher revenue, formal plan consumption, qualified pipeline integration).
Strikes a balance between the number of engagements and a focus on outcomes; emphasizes engagement impact and anticipates how to transform learnings into output. Develops best practices for outlining frameworks and necessary orchestration, toolsets, and budget needed for engagement kickoffs. Leads team members to handle increasingly complex and large scale engagements as well as to scale engagements through partners and/or suppliers. Oversees and outlines frameworks for engagements across territories, multi-area geographies, or for highly complex accounts.
Emphasizes customer facing time when considering project management activities. Oversees customer and accounting team research activities across their team, providing direction on mapping insights to targeted solution assessment optionsthat drive long-term growth. Drives team and provides clarity to ensure deep customer insights are collected, analyzed, and communicated back to customers. Guides unique perspective from the external market and industry chain; scales and maximizes impact using insights from teams, customers, and the market. Synthesizes findings from across segments, technology, and accounts to drive and enhance organizational planning and create best practices for addressing customers' current and future needs.
Uses insights to evangelize assessments for customer transformation. Scales across Microsoft with like or complimentary offerings to obtain customer insights. Focuses on driving innovative solution assessment analyses and case studies across their area(s) at scale. Directs team members to engage with partners and/or suppliers on discovery analyses, providing necessary resources to investigate first and/or third party tools, scan the customer environment, and locate all tool assets, deployed estate, and licensing entitlements. Leads team members and collaborates with partner groups to increase efficiency and streamline analyses, emphasizing quality throughout the process.
Refines analysis output to build compelling stories and leverage business intelligence (BI) platforms. Compares analysis process to competitors to better position programs/tools and company branding. Leverages broader teams to provide further insight and analysis on business impact. Pursues customer facing time to deliver analysis.Implementation
- Guides strategic scoping and delivery of cloud migration and optimization plans across their area(s).
Drives long-term solution assessment planning across their
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