Human Resources Assistant

hace 3 semanas


Panama Un Volunteers A tiempo completo

Duties and Responsibilities Support effective implementation of HR strategies. Ensure full compliance of HR processes and records with UN/UNDP rules, regulations, policies, and strategies. In consultation with the direct supervisor and office management, provide input to the RH business processes mapping and elaboration of the content of internal HR management Standard Operating Procedures (SOPs) where needed in the RH to supplement SOPs issued by GSSC/OHR. Collect information for UNDP's participation in inter-agency exercises and surveys, such as comprehensive and interim local salary, hardship, and place-to-place surveys, in coordination with the direct supervisor.

Implement HR services for the RH, including recruitment and staffing. Prepare draft job descriptions and vacancy announcements, compile matrixes, and perform functions of Secretary in interview panels for actions delegated to the RH. Provide support with the preparation of documentation to submit requests to GSSC for non-delegated actions. Request creation and update of positions in ERP (or create positions if delegated) and facilitate association and update of positions to chart fields, in coordination with budget owners.

Track all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments, and separations through ERP. Support the timely contract management actions, in consultation with the direct supervisor. Maintain the RH staffing table. Update of the RH rosters where relevant.

Provide information for cost-recovery bills in ERP for HR services provided by UNDP to other Agencies. Maintain proper filing system for HR records and documents. Provide administrative support to retirees as applicable. Provide HR administrative support for the effective implementation of HR services to UNDP and partner agencies.

Support effective staff performance management, talent management, and career development in the RH. Provide background information to formal the RH management groups responsible for collectively reviewing and discussing the RH staff performance, talent, and development needs. Act as Secretary of panels when needed. Provide background information for drafting RH -wide Learning plan.

Support knowledge building and knowledge sharing in the RH. Participate in the training for the operations/projects staff on HR issues and all relevant matters. Make sound contributions to knowledge networks and communities of practice. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.

**Think Innovatively**: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements. Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback. Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible. Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.

**Engage and Partner**: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships. Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination. Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy.

articulation of expectations, setting objectives and performance standards; conducting performance related discussions and performance coaching; ability to develop performance management and appraisal processes that minimize biases Required Skills and Experience Education: Secondary education with specialized certification in HR is required A university degree in Human Resource, Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement. Experience: Minimum of 5 years (with high school diploma) or 2 years (with bachelor's degree) of relevant HR and/or administrative experience at the national or international level is required. Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP. Fluency in Spanish and English is required.

Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.


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