Subject Matter Expert Planner

hace 4 semanas

Panamá, Panamá The Estée Lauder Companies A tiempo completo

**About Estee Lauder Companies**

ELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty. They are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in 150 countries. Infused throughout their organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected.

From a position of strength, The Estée Lauder Companies (ELC), the leader in prestige beauty products, embarked on the Leading Beauty Forward program, chartered to fuel product innovation and enhance market agility. A key element of this strategy was the design of a new way to support its suite of 30 brands globally. The company chose Panama as being best suited to establish its new Global Business Services (GBS) operation center. This new center will initially deliver Finance, Human Resources and Legal services to ELC employees across several geographies and time zones. Through a new innovative service minded approach, this center will redefine service standards globally at ELC. This new GBS team will provide a one-stop-shop solution for the ELC businesses, supported by new customer engagement insights, new systems, and new reporting. In addition to delivering exceptional service to the ELC businesses each day, the GBS team will also be responsible for continuously streamlining work in pursuit of growing its service offering in support of achieving ELC’s strategic and business objectives. New site, new team, new opportunity.

P**osition Overview**:
Site Subject Matter Expert (SME): This individual will be an expert on all process of the GBS planner and analyst and will be the local trainer / SME for that site. This position will be the “go to” person to answer any system or process questions. Will be responsible to train new hires and will be the lead on any new processes that are being rolled out to the GBS organization.
**Qualifications** Roles & Responsibilities**:
30% Supplier Management - Review of Supplier performance, Establish and facilitate daily / weekly operational meetings to ensure supplier production is in line with ELC demands.

30% PO Management - Execute all aspects of the PO Management process (Creation, confirmation, expedite/de
- expedite, and cancel) with the supply base. Track Pos from shipment to goods receipt and availability within our manufacturing partners. This includes life cycle management phasing in and out of components.

10% Service Management - Escalation of any materials that are not aligned with ELC demands. Problem solves and work with the supplier to realign supply as well as quantify risk to the business.

10% Supplier Performance - Monitor supplier performance and course correct when key metrics fall below acceptable levels.

10% Work with Cross functional partners within the ELC supply chain. FG supply planning / Scheduling and Sourcing are key stakeholders to align our plans and keep updated on the progress of material supply.

10% Material Life Cycle Management: Manage quality, destruction and liabilities of materials within the supply chain

**Primary Tasks**:

- Negotiate with vendors to ensure required delivery dates are met, Resolve escalated issues within execution horizon, eg. expedite/ de-expedite not agreed by suppliers, volume change etc. to support material schedulers
- Provide visibility into material constraints, changes to the supplier delivery dates and any bottlenecks (operational) to Global MPS Planner / TPM Planner
- Manage and track POs, including ordering, expediting, de-expedite & canceling - following up and escalating where applicable
- Manage EMQ - Order High / Order Low process
- Re-deploy materials globally across distribution centers and sites
- Manage and track material expiration - labeling materials and organizing through rotation and cycle counts
- Undertake material requirements planning, confirm purchase requests, issue POs (track automatic POs issuance) in order to support finished goods production plans and maintain finished good s supply.
- Identify and understand supply (material/ components) risk, develop action plan to resolve and/or reduce the risk
- Validate operational / strategic horizon material/ component requirement at commodity level and provide visibility to strategic suppliers. Work with GSR to secure supplier capacity information
- Negotiate with vendors to ensure required delivery dates are met, Resolve escalated issues within execution horizon, eg. expedite/ de-expedite not agreed by suppliers, volume change etc. to support material schedulers
- Provide visibility into material constraints, changes to the supplier delivery dates and any bottlenecks (operational) to Global MPS Planner / TPM Planner.
- Conduct regular demand / reviews with suppliers to help identify any potential supply issues in

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