Contact Center Planner

**Job Title**: Contact Center Planner **Job title**: Contact Center Planner Intern **You are responsible for** - Manage the Engineer agenda to deliver services to Philips customers - Schedule the programmed services (Preventive Maintenance, Field Change Orders, New Systems Installation and Knowledge Applications) according to the Customer Service Contracts...

**Job TitleContact Center Planner-1Job DescriptionJob title**: Contact Planner InternYour role: Make long and short-term decisions to deliver service whilst balancing conflicting demands in the area of business obligations and customer demand. Create a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized...

Empresa está en busca de OFICIAL DE CALIDAD Y PROCESOS con el siguiente perfil: FUNCIONES: - Planificación y ejecutar actividades de Auditoría de calidad y servicio a los clientes gestionados. - Establecer los estándares de calidad y servicio al cliente mediante la elaboración de un manual de políticas y procedimientos que debe ser integral. - Definir...

Empresa está en busca de OFICIAL DE CALIDAD Y PROCESOS con el siguiente perfil: FUNCIONES: - Planificación y ejecutar actividades de Auditoría de calidad y servicio a los clientes gestionados. - Establecer los estándares de calidad y servicio al cliente mediante la elaboración de un manual de políticas y procedimientos que debe ser integral. - Definir...

Empresa está en busca de OFICIAL DE CALIDAD Y PROCESOS con el siguiente perfil: FUNCIONES: - Planificación y ejecutar actividades de Auditoría de calidad y servicio a los clientes gestionados. - Establecer los estándares de calidad y servicio al cliente mediante la elaboración de un manual de políticas y procedimientos que debe ser integral. - Definir...

Job TitleContact Center PlannerJob DescriptionIn this role, you have the opportunity toCreate medium to long term planning and schedules for all operational service resources whilst making decisions to communicate and deliver service. Resource Planners handle exception management, and balance continuously conflicting demands in the area of business...

**Supervisor de Contact Center**: Distribuidora Cellca SRL **Publicado el**: 26-07-2024, por Distribuidora Cellca SRL. **Descripción de la Empresa**: Panamá. ACERCA DE LA VACANTE Funciones del Puesto Responsable de implementar la estrategia que impulse la actividad comercial y de atención al cliente velando por el cumplimiento de todos los procesos...

Gerente de contact center con experiência en manejo de personal y orientado a resultdos. La cadena farmacéutica No. 1, a nível Centroamericano, en el Servicio y Distribución de Productos Farmacéuticos al mejor precio, brindando la mejor atención, con personal capacitado y comprometidos para ayudar a nuestros clientes a mantener una vida saludable,...

Role OverviewAs a Contact Center Planner at Philips, you will be responsible for managing the Engineer agenda to deliver services to customers. This involves scheduling programmed services according to customer service contracts and new projects. You will also coordinate corrective maintenance between customers and field service engineers, considering...

**Experiência y habilidades**: Mínimo un año de experiência comprobada en cobranza de cuentas activas y castigadas Destreza en servicio al cliente Capacidad de Persuasión Habilidades, conocimientos, fluidez en la comunicación verbal y escrita Manejo básico de Excel y Word Excelentes relaciones interpersonales Eficiente administración del tiempo...

**Experiência y habilidades**: Mínimo un año de experiência comprobada en cobranza de cuentas activas y castigadas Destreza en servicio al cliente Capacidad de Persuasión Habilidades, conocimientos, fluidez en la comunicación verbal y escrita Manejo básico de Excel y Word Excelentes relaciones interpersonales Eficiente administración del tiempo...

Job Title: Contact Center TrainerJob Description:We are seeking a skilled Contact Center Trainer to join our team at iQor.Key Responsibilities:Collaborate with department leaders to identify training needs for new hires and existing employees.Partner with management to ensure a consistent customer experience by keeping personnel updated on policies and...

Job Summary:As a Contact Center Supervisor at iQor, you will oversee a team of call center representatives, responsible for assigning tasks, motivating and disciplining employees, and assessing performance. Your goal will be to ensure agents understand and comply with all call center objectives, performance standards, and policies.Key...

PurposeThe Regional Operations Planner is responsible for planning crane movement and vessel cargo discharge/load sequences on the vessel and in the yard. The planner must consider vessel stability, safety, and efficient yard and vessel operation.Key ResponsibilitiesPlan and coordinate vessel movements and cargo discharge/load sequences to ensure efficient...

Job Summary:As a Contact Center Supervisor at iQor, you will oversee a team of call center staff, responsible for assigning tasks, motivating and disciplining employees, and assessing performance. Your goal will be to ensure that agents understand and comply with all call center objectives, performance standards, and policies.Key Responsibilities:Hire,...

Job Summary:As a key member of the iQor team, the Contact Center Trainer will be responsible for developing and delivering training programs that enhance the skills of customer service representatives. This role requires a strong understanding of adult learning principles and the ability to create engaging training materials.Responsibilities:Partner with...

Job Summary:We are seeking a skilled Contact Center Trainer to join our team at iQor. This role is responsible for creating and delivering high-quality training programs to ensure our customer service representatives have the skills and knowledge needed to provide exceptional service to our clients.Key Responsibilities:Partner with department leaders to...

Job Summary:We are seeking a highly skilled Contact Center Trainer to join our team at iQor. As a key member of our training team, you will be responsible for developing and delivering training programs that enhance the skills of our customer service representatives.Key Responsibilities:Partner with department leaders to identify training needs and develop...

Job Summary:As a key member of the iQor team, the Contact Center Trainer is responsible for developing and delivering training programs that enhance the skills of customer service representatives. This role requires a strong understanding of adult learning principles and the ability to design engaging training materials that meet the needs of diverse...

Job Summary:As a key member of the iQor team, the Contact Center Trainer will be responsible for designing, developing, and delivering training programs that enhance the skills and knowledge of customer service representatives. This role requires a strong understanding of adult learning principles, effective communication skills, and the ability to adapt to...