Customer Service Specialist

hace 7 meses


Panama Nestle A tiempo completo

**Categoría**: Purina Asegurar que se cumplan las Buenas Practicas en el proceso Order to Cash en los clientes NPP. Establecer un canal de comunicación válido con su Cliente y otras unidades de la compañía.

**Un día en la vida de**
- Monitorear los Procesos de Servicio al Cliente en los clientes NPP (Procesar Órdenes, revisión de precios, asignación de inventarios, coordinación con ventas y CD para la entrega, atender reclamos, actuar directamente en los rechazos y coordinar las devoluciones y emisión de los documentos con Nim).
- Monitorear los Indicadores Clave de Desempeño del Servicio al Cliente (Nível de servicio, devoluciones, rechazos, Bad Goods, etc.)
- Implementación de buenas practicas en Servicio al Cliente en los clientes
- Integración con otros streams como por ejemplo Generating Demand, AR (cuentas por cobrar) y Materiales Handling.
- Tracking de los tránsitos a los clientes.
- Manejo de las ordenes de los clientes desde la recepción hasta la entrega al distribuidor.

**Lo que te hará exitoso**
- Ingeniería, Administración de Negocios, Finanzas, Comercial o afines.
- Ingles Avanzado.
- Capacidad de Análisis de datos, Información y tendencias
- Manejo de SAP

Somos Nestlé, la compañía de alimentos y bebidas líder en el mundo. Más de 308,000 colaboradores comprometidos con nuestra misión: mejorar la calidad de vida y contribuir a un futuro más saludable. Nuestros valores están enraizados en el respeto: respeto hacia nosotros mismos, respeto hacia los otros, respeto a la diversidad y respeto a nuestro futuro.



  • Panama A360 Inc. Panama A tiempo completo

    **THIS JOB REQUIRES ADVANCE ENGLISH LEVEL SKILLS. WRITTEN AND CONVERSATIONAL ENGLISH IS A MUST** IT Service Desk Specialist We are looking for a customer service-oriented Service desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front line support and you will solve basic...

  • Customer Service

    hace 6 meses


    Panama Global Resort Options A tiempo completo

    **Job Title**: Customer Service Representative Working Hours: Monday to Friday9:00 am - 5:00 pmJob Requirements: -6 months to 1 year of customer service experience-Fluent in both English and Spanish-Proficient in navigating Apple product systems-Ability to build and maintain strong customer relationshipsResponsibilities: As a Customer Service Representative...


  • Panama J. Blanton Plumbing A tiempo completo

    **Customer Success and Review Specialist** Company Overview: Join our team at J. Blanton Plumbing, a rapidly growing US-based company. We're seeking a Customer Success and Review Specialist to play a vital role in our marketing team. This position is designed to ensure that every customer feels heard, valued, and satisfied with our services. By focusing on...


  • Panama Philips A tiempo completo

    **Job Title**: Customer Parts Ordering Specialist-2 **Job title**: Parts Order Desk (Customer Parts Ordering Specialist) **Your role**: - Assist internal and external customers by researching part numbers and processing orders - Clearly communicates with internal and external customers - Responds positively to situations requiring cooperation, courtesy...


  • Panama Yomali A tiempo completo

    **Main Responsibilities** You are the front line representative for our customers. The first impression and world-class service you provide will determine the customer’s happiness. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Knowing our products inside and out in order to assist all customers. -...

  • Customer Service Agent

    hace 6 meses


    Panama Unifeeder A tiempo completo

    About the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...


  • Panama Family Dollar A tiempo completo

    Family Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...

  • Customer Service Agent

    hace 8 meses


    Panama Center Source A tiempo completo

    Center Source is the world's first Business Process Outsourcing (BPO) firm, specializing in Crypto payment support. As a Customer Service associate you will be able to solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer. Through calls you will need to record all our customers' interactions and...


  • Panama Insignia Resources Panama S.A. A tiempo completo

    We are seeking a detail-oriented and results-driven Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will play a critical role in managing the company's receivables, ensuring timely collections, and maintaining accurate financial records. If you have a strong aptitude for financial processes, excellent communication...


  • Panama Insignia Resources A tiempo completo

    We are seeking to bring on a dedicated and detail-oriented Client Service Specialist to join our team. As a Client Service Specialist, you will play a crucial role in delivering top-notch customer experiences, managing inquiries and complaints, and facilitating effective communication between our insurance brokers, agents, and customers. If you are a...


  • Panama New York Global Consultants Inc. A tiempo completo

    Role Name: Customer Service Project Manager Region: Panama Location: Remote Must have skills: Project Management **English**: Nice to have skills: Strong customer service orientation, advanced English, great communication and negotiation skills Day to day tasks: The project managers will be working on multiple deployments and installations to deliver...


  • Panama Philips A tiempo completo

    **Job Title**: Customer Order Specialist **Job Summary**: As a Customer Order Specialist you'll be responsible to provide operational support by ensuring that all customer purchases from booking to Confirmed delivery date appropriately follow Order Intake policies. **Your role**: - Review order for completeness and accuracy, verifying product codes,...

  • Customer Service Agent

    hace 6 meses


    Panama Unifeeder AS A tiempo completo

    **Panama City, Panama**: Are you a customer-focused problem solver who is ready to embark on a journey of growth? If so, we have an exciting opportunity for you. Unifeeder is looking for Customer Service Agents to join our recently established office in Panama. **Embark on an exciting journey with us** Unifeeder Group is a global logistics company with...


  • Panama Alcon A tiempo completo

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...


  • Panama Sofvio A tiempo completo

    We are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...


  • Panama Independent Recruiter A tiempo completo

    We are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...


  • Panama Philips A tiempo completo

    **Job Title**: Procurement CoE Specialist **Job title**: **Procurement CoE Specialist** **Your role**: - Performs day-to-day Procurement operations under active guidance of Panama Operational Procurement Team Lead; - Performs operational and tactical sourcing activities regarding Shopping Cards / Purchase Orders Creation; - Stakeholders management and...

  • Collections Specialist

    hace 6 meses


    Panama Philips A tiempo completo

    **Job Title**: Collections Specialist **Responsibilities** Collections Specialist Coordinating and following through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts, including: **Responsibilities** -...


  • Panama Sagan A tiempo completo

    Job Title: Customer Service Lead/Office AdminLocation: Remote (MST Time zone)Salary Range: up to 1500 USDWork Schedule: Monday - Friday, 8:00 AM to 5:00 PM (MST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...


  • Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completo

    We are seeking dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will play a pivotal role in ensuring our customers have a positive experience and receive exceptional support. If you have excellent communication skills, a passion for helping others, and a strong attention to detail, we’d love...