Customer Service Supervisor
hace 7 meses
**Objetivo**: diseñar, administrar y monitorear las actividades de gestión de Customer Service, involucradas con la gestión operativa del Producto Marítimo, tanto en Importaciones como Exportaciones, al tiempo que desarrolla a su equipo directo para el logro de los objetivos del departamento. Funciones Planificar, administrar y controlar todos los aspectos de Servicio al Cliente y brindar el más alto nível de servicio a costos óptimos. Coordinar, administrar y monitorear el trabajo en el sitio de sus colaboradores a cargo. Implementar y administrar planes de trabajo en conjunto con el Departamento de Operaciones.
Preparar y controlar los indicadores de servicio al cliente. Planificar estrategias efectivas para el bienestar financiero del departamento. Garantizar el cumplimiento de los SOP´s asociados a su área a través de la capacitación continua de su personal y la supervisión diaria de los embarques que se están manejando. Ser proactivo en el proceso de reclutamiento y capacitación.
Establecer horarios de trabajo necesarios para cumplir con las actividades en función del nível de embarque que se estén administrando. Supervisar, evaluar y monitorear el desempeño del personal asignado, para garantizar que se cumplan los níveles requeridos de productividad y los objetivos organizacionales. Mantener e implementar planes para mejorar la productividad, los estándares de seguridad, la calidad, el control de costos y la moral de los empleados. Revisar, analizar, modificar e implementar procedimientos eficientes y efectivos en su departamento.
Garantizar un entorno de trabajo armonioso, orientado a resultados y a través de un excelente trabajo en equipo.
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Customer Service Supervisor Inglés Avanzado
hace 2 semanas
Panama Center Source Ops S.A. A tiempo completoWhat youll achieveAs a Customer Service Supervisor, you will be responsible for driving results and develop strategies that will keep your team focus on providing exceptional customer experience. You will lead efficiently the business and proactively look for improvement opportunities. As an inspiring leader you will be responsible for personal management of...
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Customer Service
hace 3 semanas
Panama Insurance Supermarket Inc. A tiempo completoONLINE CUSTOMER SERVICE AGENT(CALL CENTER) Remote (FULL TIME) Job Overview We have over 13 years in the Insurance market in Canada & USA and we are looking for Customer Service Agents to provide administrative support to our team while working remotely. You will perform various administrative tasks, including answering calls, scheduling meetings. For this...
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Dsr (Customer Service)
hace 3 semanas
Panama Medline Panamá A tiempo completoRole and Responsibilities Provide dedicated customer service for international accounts in Chile, Mexico and Panama. Administer and coordinate international Chilean sales orders and transportation logistics for from International accountssourcings. - Prepare Pro Formas, commercial Commercial invoices and packing lists for all outbound / customer shipments...
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Customer Service Supervisor
hace 7 meses
Panama Siuma Talent A tiempo completo**Objetivo**: diseñar, administrar y monitorear las actividades de gestión de Customer Service, involucradas con la gestión operativa del Producto Marítimo, tanto en Importaciones como Exportaciones, al tiempo que desarrolla a su equipo directo para el logro de los objetivos del departamento. Funciones Planificar, administrar y controlar todos los...
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Customer Service Agent
hace 7 meses
Panama Unifeeder A tiempo completoAbout the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...
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International Lead Agents
hace 7 meses
Panama United Airlines A tiempo completoDescriptionThere's never been a more exciting time to join United Airlines.We're on a path towards becoming the best airline in the history of aviation.Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another.It also means that as a global company that operates in hundreds of locations around the...
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Customer Service Representative
hace 7 meses
Panama Center Source A tiempo completo**Key Role Responsibilities**: - Provide helpful customer service by identifying customer needs, resolving customer concerns and processing customer transactions efficiently. - Consistently provide accurate, clearly-communicated information in order to achieve First Contact Resolution (FCR). - Offer exceptional and proactive customer service in alignment...
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Customer Service Representative
hace 1 semana
Panama Family Dollar A tiempo completoFamily Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
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Customer Service Representative
hace 7 meses
Panama Family Dollar A tiempo completoTweet Family Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
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Customer Service Representative
hace 8 meses
Panama Family Dollar A tiempo completoFamily Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
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Customer Service Agent
hace 9 meses
Panama Center Source A tiempo completoCenter Source is the world's first Business Process Outsourcing (BPO) firm, specializing in Crypto payment support. As a Customer Service associate you will be able to solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer. Through calls you will need to record all our customers' interactions and...
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Customer Service Agent
hace 5 días
Panama International Call Center Services A tiempo completoWe are looking for Customer Service Agents! 2 Days OFF! Advanced English is a must. Fast typing skills. It's for an Evening shift. Send us your
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Customer Service Representative
hace 2 semanas
Panama Philips A tiempo completo**Job Title**: Customer Service Representative - Job Posting Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are...
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Customer Service Representative
hace 3 semanas
Panama Philips A tiempo completo**Job Title**: Customer Service Representative Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique...
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Customer Service Project Manager
hace 7 meses
Panama New York Global Consultants Inc. A tiempo completoRole Name: Customer Service Project Manager Region: Panama Location: Remote Must have skills: Project Management **English**: Nice to have skills: Strong customer service orientation, advanced English, great communication and negotiation skills Day to day tasks: The project managers will be working on multiple deployments and installations to deliver...
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Customer Service Specialist
hace 3 semanas
Panama Dell Technologies A tiempo completoTo keep up with constantly evolving technology, the team is fully trained whenever a product is upgraded or launched.Join us as a Customer Service Specialist on our Product Services team in Panama to do the best work of your career and make a profound social impact.What youll achieveAs a Customer Service Specialist, you will be the customers advocate,...
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Customer Service Representative
hace 2 semanas
Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completo**Requisitos**: Excellent English speaking and writing abilities. (Fluent) Excellent customer service skills. Maintain regular and reliable attendance. Organized and detail oriented. Action oriented and self-disciplined. Beneficios Paid Health and Life Insurance Perfect Attendance Bonus of $50.00
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Customer Service Representative
hace 2 semanas
Panama Philips A tiempo completoJob TitleCustomer Service RepresentativeJob DescriptionJob Posting DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it’s not just what we do, it’s who we are. We are...
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Customer Service Agent
hace 7 meses
Panama Unifeeder AS A tiempo completo**Panama City, Panama**: Are you a customer-focused problem solver who is ready to embark on a journey of growth? If so, we have an exciting opportunity for you. Unifeeder is looking for Customer Service Agents to join our recently established office in Panama. **Embark on an exciting journey with us** Unifeeder Group is a global logistics company with...
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Dsr Manager
hace 3 semanas
Panama Medline Panamá A tiempo completoStartFragment Job Description Manage a team responsible for providing dedicated customer service support to both customers and international sales representatives. Provide analysis of business and sales results to support international markets. Responsibilities Review International financials and identify figures which are not expected / aligned with...