Customer Service Supervisor
hace 2 días
**Objetivo**: diseñar, administrar y monitorear las actividades de gestión de Customer Service, involucradas con la gestión operativa del Producto Marítimo, tanto en Importaciones como Exportaciones, al tiempo que desarrolla a su equipo directo para el logro de los objetivos del departamento. Funciones Planificar, administrar y controlar todos los aspectos de Servicio al Cliente y brindar el más alto nível de servicio a costos óptimos. Coordinar, administrar y monitorear el trabajo en el sitio de sus colaboradores a cargo. Implementar y administrar planes de trabajo en conjunto con el Departamento de Operaciones.
Preparar y controlar los indicadores de servicio al cliente. Planificar estrategias efectivas para el bienestar financiero del departamento. Garantizar el cumplimiento de los SOP´s asociados a su área a través de la capacitación continua de su personal y la supervisión diaria de los embarques que se están manejando. Ser proactivo en el proceso de reclutamiento y capacitación.
Establecer horarios de trabajo necesarios para cumplir con las actividades en función del nível de embarque que se estén administrando. Supervisar, evaluar y monitorear el desempeño del personal asignado, para garantizar que se cumplan los níveles requeridos de productividad y los objetivos organizacionales. Mantener e implementar planes para mejorar la productividad, los estándares de seguridad, la calidad, el control de costos y la moral de los empleados. Revisar, analizar, modificar e implementar procedimientos eficientes y efectivos en su departamento.
Garantizar un entorno de trabajo armonioso, orientado a resultados y a través de un excelente trabajo en equipo.Empresa dedicada a la gestión de capital humano. Apoyamos la contratación por outsource, la gestión de su planilla o la contratación para otras empresas del mejor talento.**Requisitos**: Estudios universitarios en carreras del Área Logística o bien afines como: Mercadeo, Ingeniería Industrial o Administración de Empresas. Dominio del idioma inglés, de intermedio a avanzado. Dominio de Microsoft Office.
Experiência comprobable en el liderazgo de equipos. Habilidad de comunicación. Habilidades de trabajo en equipo. Capacidad de pensamiento analítico.
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Customer Service Representative
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Customer Service Supervisor
hace 4 días
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Customer Service Representative
hace 3 días
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Customer Service Representative
hace 2 días
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Customer Service Representative
hace 2 días
Panamá, Panamá Sagan A tiempo completo**Job Title**: Customer Service Representative Location: Remote (EST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 7:00 AM to 3:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Customer Service Representative
hace 6 días
Panamá, Panamá Sagan A tiempo completo**Job Title**: Customer Service Representative Location: Remote (EST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 12:00 PM to 8:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...
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Customer Service Representative
hace 3 días
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Customer Service Professional
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Panamá, Panamá Prudential A tiempo completoJob Classification: Operations - Insurance Operations Prudential aspires to make lives better by solving the financial challenges of our changing world! At Prudential, our Customer Service Professionals are the first point of contact with our customers and our goal is to provide a customer centric, multi-channel, low effort experience for customers with...
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Ecommerce Customer Service and Sales Support
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Panamá, Provincia de Panamá, Panamá Rad Hires A tiempo completo**Ecommerce Customer Service and Sales Support - LATAM**: Our client is a dynamic and fast-growing company specializing in multiple e-commerce brands. Their mission is to provide exceptional order fulfillment for their customers. **Responsibilities**: - Provide excellent customer service to customers - Resolve customer inquiries and complaints - Answer...
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Aih Panama Customer Service Account Specialist
hace 19 horas
Panamá, Provincia de Panamá, Panamá ACE Hardware A tiempo completoThe Job The Customer Service Account Specialist is responsible for acting as a liaison between international retailers and vendors, to ensure purchase orders are processed and the products are shipped in a timely manner while providing outstanding customer service to the retailers. Activities related to customer service. Leverages various systems and...
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Customer Service Agents On Site Position
hace 1 semana
Panamá, Panamá Platinum Care Services A tiempo completoAdvanced English (Spoken and Written) Excellent at Multitasking High Typing Skills (40 WPM) Proactive Position ON SITE **Available Shifts**: Morning, Evening & Graveyard Platinum Care Services provides a customer service experience that aims at growing and retaining the customer base for multiple international brands. **Requisitos**: High School...
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Remote Service Coordinator
hace 24 horas
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Customer Experience Specialist
hace 24 horas
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Storage Supervisor
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Customer Experience Specialist
hace 24 horas
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