$6.50/hr Customer Service
hace 16 horas
OVERVIEW
**This position is for Weekends only (Friday afternoon, Saturday, and Sunday)**
We're looking for a reliable remote Customer Service Assistant that can work with hotels over the phone to describe what the customer is requesting and help guide hotels through the coordination. You will be needed to join the team helping on the phones during the week, to call hotels with scheduled rooms to be decorated on weekend mornings to ensure any questions are answered, and to call in evenings to confirm decorations were completed.
RESPONSIBILITIES
Weekdays:
1. Phone (90%)
- Receive phone calls from customers wanting to order a package to decorate their hotel room, and answer their questions.
- Offer to complete orders online for customers.
- Work with and get confirmation from hotels to receive our packages and agree to decorate hotel rooms for anniversaries, birthdays, bridal suites, proposals, and bachelorette parties.
- Call hotels on the scheduled set-up day to review directions and confirm the room is decorated correctly and on time: a) for all orders before 11 am ET (8 am PT) and b) again for evening set-up orders up to 10 pm PT.
- Use company call center software to record calls.
2. Quickbooks Online (5%)
- Once set-up is confirmed, charge customer cards in Quickbooks Online.
- Add commission as account payable in Quickbooks Online.
3. Online Customer Relationship Management (5%)
- Ensure our fulfillment company is clear on the items that need to be packaged and shipping times.
- Verify packages will arrive on time.
- Enter detailed memos in the online company Customer Relationship Management system for recording phone calls to improve our ability to work with hotels and customers.
SKILLS & COMPETENCIES:
- You’re available weekends
- You have worked in a call center or have telephone customer service experience
- You speak and write American English very well
- You want to grow with a growing company for years to come
- You have the ability to follow a script
- You have the ability to politely convince a hotel to accept a commission and decorate their hotel room for their guest
- You will be able to understand the different hotel employee roles and who can do what for you
- You were / are a good student in school
- You do what you say you will do
- You follow directions
- You understand why the directions exist
- You have used Skype
- You have the following resources available: a) reliable electricity, b) reliable LAN connection for VoIP, c) unlimited (cellular) phone service, d) a headset, and e) a quiet location away from children, pets, and environmental noise to work.
- Your English is average
- You are only looking for short-term work
- You’re not a problem solver
- You can’t follow directions
RELATIONSHIPS
Customer Service Assistant will report to the company owner
PAY
- Hourly. Approximately 10/hr per week.
**Job Type**: Part-time
Part-time hours: 10 per week
Pay: B/.6.00 - B/.10.00 per hour
Application Question(s):
- Do you want to work on the weekends?
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer Service: 1 year (required)
**Language**:
- English (required)
-
HR Assistant
hace 3 días
Panama Sitel Panamá A tiempo completoRole and responsabilities Support internal and external HR related inquiries or request In charge of maternity leave process Organize documentation for new hires induction Oversee the completion of sick leave documentation Produce and submit reports as needed Conduct induction for new hires Create, mantain, and update bank account database Provide customer...
-
Customer Service
hace 7 meses
Panama Global Resort Options A tiempo completo**Job Title**: Customer Service Representative Working Hours: Monday to Friday9:00 am - 5:00 pmJob Requirements: -6 months to 1 year of customer service experience-Fluent in both English and Spanish-Proficient in navigating Apple product systems-Ability to build and maintain strong customer relationshipsResponsibilities: As a Customer Service Representative...
-
HR Specialist Latam
hace 5 días
Panama Medline Panamá A tiempo completo**Job summary**: Under general supervision, provide guidance and solutions on Human Resources operational issues, partner with management to facilitate the delivery of HR services, ensure the organization's current HR requirements are met and the HR strategy is implemented effectively, serve as contact for employees and answer questions regarding HR policies...
-
HR Associate
hace 5 días
Panama ACNUR, la Agencia de la ONU para los Refugiados A tiempo completoACNUR, la Agencia de la ONU para los Refugiados, lidera la acción internacional para proteger a las personas obligadas a huir de sus hogares por causa de conflictos y persecución. Entregamos asistencia que salva vidas, como albergues, alimentos y agua; contribuimos a salvaguardar los derechos humanos fundamentales; y desarrollamos soluciones para asegurar...
-
Customer Service
hace 2 semanas
Panama Insurance Supermarket Inc. A tiempo completoONLINE CUSTOMER SERVICE AGENT(CALL CENTER) Remote (FULL TIME) Job Overview We have over 13 years in the Insurance market in Canada & USA and we are looking for Customer Service Agents to provide administrative support to our team while working remotely. You will perform various administrative tasks, including answering calls, scheduling meetings. For this...
-
HR Operations Specialist
hace 6 días
Panama Grainger Panama Services A tiempo completoAs an HR Operations Specialist, you will support talent and enterprise business processes, including requisition creation, offer management, interview scheduling, processing hires and transfers, coordinating onboarding activities, implementing organizational changes, processing terminations and audit activities. After onsite onboarding, you can mostly work...
-
Bilingual Customer Service Representative
hace 1 semana
Panama iQor A tiempo completo**Summary**: As a Sales Representative, you will maintain exceptional customer service while providing support for customer’s inquiries about lost or damaged devices, device upgrades and resolve customer issues. You will engage with the customer to understand their technology and sell protection/tech support solutions. **Sales Representative...
-
Dsr (Customer Service)
hace 2 semanas
Panama Medline Panamá A tiempo completoRole and Responsibilities Provide dedicated customer service for international accounts in Chile, Mexico and Panama. Administer and coordinate international Chilean sales orders and transportation logistics for from International accountssourcings. - Prepare Pro Formas, commercial Commercial invoices and packing lists for all outbound / customer shipments...
-
Customer Service Representative
hace 5 días
Panama Center Source A tiempo completoProvide helpful customer service by identifying customer needs, resolving customer concerns and processing customer transactions efficiently. -Consistently provide accurate, clearly-communicated information in order to achieve First Contact Resolution (FCR). -Offer exceptional and proactive customer service in alignment with our high standards of excellent...
-
HR Manager
hace 5 días
Panama Platinum Care Services A tiempo completoStrong Inter-personal Skills and great capacity of communication Knowledge in Planning, Organizing, Controlling and Managing all areas in human resources and of the organization Proactive and Team Work oriented The major areas directed are: recruiting and staffing; organizational and space planning; performance management and improvement systems;...
-
Customer Service Agent
hace 7 meses
Panama Unifeeder A tiempo completoAbout the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...
-
Customer Service Representative
hace 7 meses
Panama Center Source A tiempo completo**Key Role Responsibilities**: - Provide helpful customer service by identifying customer needs, resolving customer concerns and processing customer transactions efficiently. - Consistently provide accurate, clearly-communicated information in order to achieve First Contact Resolution (FCR). - Offer exceptional and proactive customer service in alignment...
-
Customer Service Representative
hace 7 meses
Panama Family Dollar A tiempo completoFamily Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
-
Customer Service Representative
hace 3 días
Panama Family Dollar A tiempo completoFamily Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
-
Customer Service Representative
hace 7 meses
Panama Family Dollar A tiempo completoTweet Family Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
-
Customer Service Representative
hace 2 semanas
Panama Center Source A tiempo completoCenter Source is the world’s first Business Process Outsourcing (BPO) firm, specializing in Bitcoin payment support. Companies large and small are increasingly offering consumers cryptocurrency as a payment option. Center Source delivers world class support for all phases of the cryptocurrency payment value chain. We are looking for Customer Service...
-
Customer Service Agent
hace 9 meses
Panama Center Source A tiempo completoCenter Source is the world's first Business Process Outsourcing (BPO) firm, specializing in Crypto payment support. As a Customer Service associate you will be able to solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer. Through calls you will need to record all our customers' interactions and...
-
Customer Service Representative
hace 2 semanas
Panama Binance A tiempo completoBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
-
Customer Service Agent
hace 16 horas
Panama International Call Center Services A tiempo completoWe are looking for Customer Service Agents! 2 Days OFF! Advanced English is a must. Fast typing skills. It's for an Evening shift. Send us your
-
HR Manager
hace 3 días
Panama Petra Group A tiempo completoJob DescriptionMultinational company is looking for an HR Manager, that will have the following responsabilities: - Provide Local HR services to employees in the processes under Local HR Operations responsibility in Panama, Dom Republic, and other caribbean countries. Manage employee relations by working closely with unions (if needed) and employee...