Customer Service Agent for The Online Market

hace 1 día


Panamá Provincia de Panamá, Panamá Carazo Enterprise A tiempo completo

Job Vacancy: Customer Service Agent (Call Center)

Key Responsibilities:

- Respond to incoming calls from customers promptly and professionally.
- Provide accurate information regarding products and services
- Assist customers with order placement, tracking, and returns.
- Address and resolve customer complaints and issues efficiently.
- Collaborate with team members and other departments to enhance customer satisfaction.

Qualifications:

- High school diploma or equivalent
- Previous experience in a call center or customer service role, preferably within the tobacco or related industries.
- Fluent English C1-C2 is a must-have. Ability to communicate effectively with English-speaking clients and team members
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using computer systems and customer relationship management (CRM) software.

What We Offer:

- Full time
- Base salary and bonuses, the average total income is $1500
- A collaborative and supportive work environment

If you are passionate about providing outstanding customer service and are interested in working with a dynamic team in the tobacco industry, please send your resume and a cover letter

Pay: B/.1,400.00 - B/.1,600.00 per month



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