Retail Programs Analyst

hace 7 meses


Panama Puma Energy A tiempo completo

Main Purpose:
Function:
Proveer apoyo de análisis y administrativo de alto nível, oportuno y efectivo para las unidades de negocio u otro grupo de organización.

Mantener buena comunicación con todos los equipos.

Adoptar procedimientos y hacerlos cumplir para garantizar el buen uso de los programas a nível de los concesionarios y clientes finales.

Identificar oportunidades de mejora para hacer crecer los programas y sentido de urgencia para solventar inconvenientes.

Knowledge Skills and Abilities, Key Responsibilities:
Key Responsibilities:
1- Encargado de facturación y reembolso a las estaciones Pris.
- Extraer montos de reembolso PRIS
- Confirmar pago realizado a las EDS

2- Atención y resolución de casos reportados por las EDS relacionado a lealtad y flota

3- Análisis de Fraude, reporte y seguimiento con las EDS.

4- Supervisión del uso del programa en las estaciones/ estaciones activas / nuevas estaciones

5- Reporte y seguimiento a llamadas (tickets) colocadas al Centro de Llamadas (Call Center). Dependiendo de la situación, a ser atendidas por Puma o re-direccionadas al proveedor apropiado (Payment24, GTS).

6- Reporte de indicadores para análisis de PRIS y Puma Flota.

7- Creación de Merchants y Clientes (Vehículos y conductores) para Puma Flota.

8- Adiestramiento en uso de Portal a Clientes para Puma Flota.

9- Mantener inventario de HHT, RFID, Cards, SIM Cards.

10- Instalación (coordinar y realizar) de RFID a flotas.

11- Puma Flota: soporte/apoyo los días sábados de 8:00 am a 12:00pm. No es necesario que esté en oficina, pero sí debe estar disponible y con acceso a la plataforma (por ahora via Web, próximamente en un App).

Key Relationships and Department Overview:
Key Relationships:

- Internal - Departamento de Retail, B2B, IT
- External - Concesionarios (EDS), Clientes de Flota (Puma Flota), Clientes de Loyalty (PRIS)



  • Panama Puma Energy A tiempo completo

    **Main Purpose**: Function: Proveer apoyo de análisis y administrativo de alto nível, oportuno y efectivo para las unidades de negocio u otro grupo de organización.Mantener buena comunicación con todos los equipos.Adoptar procedimientos y hacerlos cumplir para garantizar el buen uso de los programas a nível de los concesionarios y clientes...


  • Panama Assess Corp. A tiempo completo

    **Los requisitos para este puesto son**: - 3 a 5 años de experiência laborando en el área de Retail, Trade Marketing(preferiblemente en la industria de ropa, moda, relojes o joyas) - Graduado de Ingeniería Industrial, Administración de Empresas, Marketing o carreras afines - Nível de inglés fluido (oral y escrito) - Habilidades fuertes en análisis de...


  • Panama cinfo A tiempo completo

    COMPANY PRESENTATION **UNFPA Supports**: - Reproductive health care for women and youth in more than 150 countries - which are home to more than 80 per cent of the world's population - The health of pregnant women, especially the 1 million who face life-threatening complications each month - Reliable access to modern contraceptives sufficient to benefit 20...


  • Panama Corporación El Sol A tiempo completo

    Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Studies existing information processing systems to evaluate effectiveness...


  • Panama Eulen Panamá De Servicios, S.A. A tiempo completo

    Analyze requests, provide advice and support on how to incorporate privacy into the Dell Marketing teams' processes and initiatives - Assist with review of privacy processes to validate and ensure ongoing compliance - Provide reporting on performed suppressions - Identify trends and provide recommendations on improving customer experience - Identify...


  • Panama Trane Technologies A tiempo completo

    At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we...


  • Panama Mercer A tiempo completo

    Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. **Policy Servicing Development Analyst** **What can you expect?** - Be part of the Marsh McLennan team, a global leader in risk, strategy, and people management. - Opportunity to...


  • Panama Mercer A tiempo completo

    Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. **Traning and Development Analyst** **What can you expect?** - Be part of the Marsh McLennan team, a global leader in risk, strategy, and people management. - Opportunity to interact...

  • Consumer Research

    hace 6 meses


    Panama GRUPO STT A tiempo completo

    **Responsibility 1 - Product consumer research**: Conduct user research on consumer products or solutions, aim at improving product competitiveness and user reputation, and provide decision-making inputs for product portfolio planning, product experience improvement, and product marketing perception. Responsibility 2 - Research on people and trends: Describe...

  • Senior Pricing Analyst

    hace 7 meses


    Panama Signify A tiempo completo

    Job TitleSenior Pricing AnalystJob DescriptionWe're looking for a Pricing Analyst to join our Team in Panama.Cooper Lighting Solutions. We build forward-thinking lighting solutions that make people's lives safer, while making buildings, homes and cities smarter and more sustainable. We deliver an industry-leading portfolio of indoor and outdoor lighting,...


  • Panama City Kuehne+Nagel A tiempo completo

    JOB DESCRIPTION You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role As a Claims and Risk Analyst, you will be responsible for managing the entire lifecycle of logistics liability claims, including analysis,...


  • Panama United Nations Development Programme (UNDP) A tiempo completo

    **UN Women: Regional Programme Coordination Analyst, Ending Violence against Women**: **Advertised on behalf of**: **Location**: - Panama City, PANAMA**Application Deadline**: - 23-Nov-23 - **(Midnight New York, USA)** **Time left**: - 21d 8h 54m**Type of Contract**: - FTA International**Post Level**: - P-2**Languages Required**: - English...

  • Consumer Research

    hace 6 meses


    Panama GRUPO STT A tiempo completo

    **Responsibility 1 - Product consumer research**: Conduct user research on consumer products or solutions, aim at improving product competitiveness and user reputation, and provide decision-making inputs for product portfolio planning, product experience improvement, and product marketing perception. Responsibility 2 - Research on people and trends: Describe...

  • Consumer Research

    hace 6 meses


    Panama STT Group A tiempo completo

    **Descripción del puesto**: - Responsibility 1 - Product consumer research: Conduct user research on consumer products or solutions, aim at improving product competitiveness and user reputation, and provide decision-making inputs for product portfolio planning, product experience improvement, and product marketing perception. - Responsibility 2 - Research...

  • Consumer Research

    hace 6 meses


    Panama STT Group A tiempo completo

    **Descripción del puesto**: Responsibility 1 - Product consumer research: Conduct user research on consumer products or solutions, aim at improving product competitiveness and user reputation, and provide decision-making inputs for product portfolio planning, product experience improvement, and product marketing perception. Responsibility 2 - Research on...

  • Consumer Research

    hace 6 meses


    Panama STT Group A tiempo completo

    **Descripción del puesto**: - Responsibility 1 - Product consumer research: Conduct user research on consumer products or solutions, aim at improving product competitiveness and user reputation, and provide decision-making inputs for product portfolio planning, product experience improvement, and product marketing perception. - Responsibility 2 - Research...

  • Hse Cluster Manager

    hace 7 meses


    Panama Puma Energy A tiempo completo

    Main Purpose: The HSE (Health, Safety, and Environment) Supervisor is responsible for overseeing and coordinating the organization's health, safety, security and environmental programs. They work closely with commercial/ operative/maintenance teams and employees to ensure compliance with regulations, promote a safe working environment, and implement...


  • Panama Tumi A tiempo completo

    Job Description Tumi Human Resources Business Partner, RetailWho we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a...


  • Panama cinfo A tiempo completo

    COMPANY PRESENTATION UN Women is the global champion for gender equality, working to develop and uphold standards and create an environment in which every woman and girl can exercise her human rights and live up to her full potential. We are trusted partners for advocates and decision-makers from all walks of life, and a leader in the effort to achieve...


  • Panama City Monster Energy A tiempo completo

    Monster Energy is more than an energy drink, it is a lifestyle! We support the scene, our bands, our athletes, and our fans. We back athletes so they can make careers out of their passions. We strive to create immersive and authentic experiences that inspire. We celebrate with our fans and riders and employees! We are a brand that represents being the...