Monitoring Detection and Response Expert
hace 4 días
We make The Digital Lifestyle a reality for our customers. We have grown annual revenues to more than US$6 billion and are now uniquely positioned in frontier and emerging markets between the high growth sectors of mobile, social and content. JOB PURPOSEYou will be an integral part of Millicom's Group Information Security team, a team which aims to protect the company assets from unauthorized access, loss or leakage. You will be responsible for managing the monitoring, detection, and response processes across the Company.
This role leads the analysis and investigation efforts for events and information security incidents, defines proper mitigations and countermeasures and proposes improvements to the monitoring tools, systems and processes that support the core mission of defending the organization against cyber-threats. It requires strong technical knowledge and experience with security monitoring tools and experience with the analysis of information security logs and threats, excellent communication skills and coordination with local and remote team members in evaluating security incidents or high-risk situations within an environment to provide clear, concise recommendations and feedback to security leadership.THE WAY WE WORKYou are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.ROLE DESCRIPTION: The current position will have the following responsibilities: SOC, service and vendor managementManage the daily operations and effectiveness of the GSOC.Monitor the services delivered by the vendor and administrate the contract (e.g., invoicing).Monitoring and Incident responseLead and perform investigation of all detected events and incidents, including log analysis, threats and threat actor's research.Partner with in-country leaders to ensure all aspects of incident management and resolution are in place and functioning at a high level.Partner with peers in the group and local teams to ensure all detected events or incidents are investigated, tracked, and mitigated in a consistent, timely manner.Support root cause analysis for all incidents, to ensure proper mitigations and countermeasures are applied.Participate in and, if required, chair post-incident reviews and root cause analysis.Participate in the development and tracking of key performance indicators (KPIs) related to GSOC operations, to benchmark and further enhance capabilities.Participate in assessments and tabletop exercises, and other activities that contribute to operational readiness.TechnologySupport the evaluation of the latest technologies or the required updates and tunning of the tools, tactics and technologies used within the company that may improve the monitoring, detection, and response process.Benchmark and implement industry best practices to detect and mitigate potential threats.Collaborate with management in developing technical direction.CommunicationBuild a collaborative communication with threat intelligence, threat hunting and vulnerability management process owners to ensure outcomes from event and incident analysis feed these processes and vice versa, promoting permanent improvement and evolution of the monitoring, detection, and response processes.Act as an advisor and partner to both Millicom and third parties regarding security risks; work collaboratively with impacted parties to provide recommendations.The role is part of the Group Information Security team, reporting directly to the Security Operation Center Manager.
Our people are our most precious asset. Tigo Panama directly employs more than 2,500 people nationwide and offers internal growth opportunities to its staff. We have a firm purpose that moves us and unites all of us who work in the company: "To build the largest digital network to connect Panamanians by developing the communities we serve and improving their quality of life." Sangre Tigo runs through our veins, we are proud of our company and its history, we are innovative, we are passionate, we live to improve our communities and our clients are at the center of everything we do. We invite you to be part of our Tigo family
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