Monitoring & Support Associate
hace 3 días
Why you should join dLocalYou will be a part of an amazing global team who makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 600+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we take smart risks and own them, and if this sounds like you, we know you will love being a part of our teamWant to know more about what we do? In a nutshell, dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets.
Global brands such as Amazon and Microsoft rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it simple and risk-free for our merchants to make inroads into the world’s fastest-growing, emerging markets. An exciting challenge, right? Keep reading to learn moreWhat’s the opportunity?We are looking for a Monitoring & Support Associate based in Colombia or Mexico to join our Customer Success team, who will be the main responsible and point of contact for achieving the SLAs and handling any alarms, outages, or issues during their coverage hours.What will I be doing?Generate reports and be able to monitor important industry metrics.Monitor and identify anomalies or patterns at an early stage in order to prevent them from escalating.Whenever necessary: involve, escalate and communicate with other teams through the correct channels in a timely and clear manner.Perform the troubleshooting and make the necessary adjustments to ensure operations are not affected.Innovate and be able to find new ways of optimizing processes internally in order to improve our customer experience.
Prioritize and respond to urgent tasks.Maintain up-to-date knowledge of technical processes, functions, and requirements.Manage tickets, questions, and issues reported by customers.Follow up issues internally in order to assure that SLAs are fulfilled.What skills do I need?Bachelor's degree or student.Availability to work during weekends.Experience working in the payments or tech industry is a plus.Strengths: proactive, independent, critical thinking, issue prevention attitude anticipating potential incidents, great energy, decision making.Knowledge of analytical tools is a plus: Excel, SQL, Databases, Kibana, etc.Advanced/Fluent English.
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Monitoring & Support Associate
hace 1 día
Panama Dlocal A tiempo completoWhy you should join dLocalYou will be a part of an amazing global team who makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 600+ teammates from 25+ different nationalities and developing an international career that impacts millions of peoples...
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Programme Support Associate, Food Systems
hace 3 días
Panama Un Volunteers A tiempo completoDuties and Responsibilities Scope of Work The FACS Programme Support Associate will be assigned the following duties: Organizing meeting calls, taking minutes of these calls with key actions needed and following up on necessary actions as applicable. Support in meetings arrangements, including Project Boards/Steering Committee meetings, Coordination calls,...
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Resettlement Associate
hace 7 meses
Panama Unhcr A tiempo completoDescription and will be considered for the screening, shortlisting and selection of candidates.Desired Candidate ProfileA Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist in providing, in close coordination with concerned sections within...
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Resettlement Associate
hace 7 meses
Panama Acnur, La Agencia De La Onu Para Los Refugiados A tiempo completoJob Description Resettlement Associate Organizational Setting and Work Relationships A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties...
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Monitoring & Evaluation Officer
hace 7 días
Panama United Nations Children'S Fund A tiempo completoJob Description Monitoring and Evaluation Officer is accountable for the accomplishment of the stated key end-results by providing professional expertise and assistance in information/data collection, statistics and data analysis, monitoring & evaluation (M&E), preparation of reports, communication and partnership, and in implementing training programmes for...
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Programme Support Associate, Food Systems
hace 3 días
Panama Pnud Argentina A tiempo completoGCP’s focus on strengthening the livelihoods of smallholder producers within commodity supply chains and reducing environmental footprints, particularly deforestation, through public-private partnerships can be key for UNDP’s ambitions to reduce poverty, reduce deforestation and engage the private sector in SDGs. Through the GCP project, FACS intends to...
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Data Analysis Associate
hace 7 meses
Panama Un Volunteers A tiempo completoOffice/Unit/Project Description A UNDP FACS team and practice have been established within the Nature, Climate and Energy team of UNDP to support the implementation of the UNDP FACS strategy. Its global objectives, targets and delivery strategies are based on inclusive and sustainable growth and development - combining governments and markets in agriculture...
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Data Analysis Associate
hace 7 meses
Panama Pnud Argentina A tiempo completoOffice/Unit/Project Description A UNDP FACS team and practice have been established within the Nature, Climate and Energy team of UNDP to support the implementation of the UNDP FACS strategy. Its global objectives, targets and delivery strategies are based on inclusive and sustainable growth and development - combining governments and markets in agriculture...
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Administrative Associate
hace 7 meses
Panama United Nations Development Programme (UNDP) A tiempo completo**Administrative Associate**: **Advertised on behalf of**: **Location**: - Panama City, PANAMA**Application Deadline**: - 28-Jun-23 - **(Midnight New York, USA)** **Time left**: - 6d 7h 53m**Additional Category**: - Gender Equality**Type of Contract**: - TA Local**Post Level**: - GS-6**Languages Required**: - English Spanish**Duration of Initial...
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Resettlement Associate
hace 7 meses
Panama ACNUR, la Agencia de la ONU para los Refugiados A tiempo completoJob Description Resettlement Associate Organizational Setting and Work Relationships A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties...
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Programme Associate Ending Violence Against Women
hace 7 meses
Panama United Nations Development Programme (UNDP) A tiempo completo**Programme Associate Ending Violence Against Women**: **Advertised on behalf of**: **Location**: - Panama City, PANAMA**Application Deadline**: - 15-Nov-23 - **(Midnight New York, USA)** **Time left**: - 14d 20h 54m**Additional Category**: - Management**Type of Contract**: - FTA Local**Post Level**: - GS-6**Languages Required**: - English...
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Monitoring & Evaluation Officer - P2
hace 7 días
Panama Cinfo A tiempo completoHow can you make a difference?Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primarily, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.1. Integrated Monitoring, Evaluation & Research Planning (IMEP)Provide technical support to...
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Monitoring Team Lead
hace 7 meses
Panama Ponterra Americas A tiempo completo**Job Title**: Monitoring Team Lead **Location**: - Azuero Peninsula, Panama (with required travel to field sites) - Hybrid / remote work options available **Type**: Full-time, initial hourly rate plus expenses **About Pontera**: Ponterra is a developer and operator of biodiverse carbon projects aimed at addressing the increasing demand for nature...
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Information Management Associate, Food Systems
hace 3 días
Panama Pnud Argentina A tiempo completoThe Programme is designed to promote sustainable integrated landscapes and efficient food value chains at scale, by encouraging transformation to more environmentally sustainable production practices and more resilient landscapes. The FACS team also works in close collaboration with various governments, including the Government of Sweden and the State...
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Information Management Associate, Food Systems
hace 3 días
Panama Un Volunteers A tiempo completoThe Programme is designed to promote sustainable integrated landscapes and efficient food value chains at scale, by encouraging transformation to more environmentally sustainable production practices and more resilient landscapes. The FACS team also works in close collaboration with various governments, including the Government of Sweden and the State...
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Programme Associate
hace 7 meses
Panama United Nations Development Programme (UNDP) A tiempo completo**LOCATION**: Panama City, PANAMA **TYPE OF CONTRACT**: TA Local **STARTING DATE**: **APPLICATION DEADLINE**: 29-Feb-24 (Midnight New York, USA) **POST LEVEL**: GS-6 **DURATION OF INITIAL CONTRACT**: **TIME LEFT**: 8d 8h 52m **LANGUAGES REQUIRED**: English Spanish **EXPECTED DURATION OF ASSIGNMENT**: 340 days **Background**: UN Women, grounded in the...
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Monitoring, Evaluation and Learning Analyst
hace 1 día
Panama Undp A tiempo completoYet, FACS are in crisis and need to be radically transformed to become more sustainable. UNDP´s Vision for FACS 2030 is, through partnerships, to transform food and agricultural commodity systems into resilient; equitable; healthy, inclusive; environmentally, socially, and economically sustainable systems. Working on FACS will contribute to not only...
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Associate Site Administrator
hace 6 meses
Panama HITACHI RAIL STS S.P.A. A tiempo completo**Description** **Who We Are** **Hitachi Rail** is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of...
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Programme Associate
hace 7 meses
Panama United Nations Children'S Fund A tiempo completoJob Description Under the overall guidance of the Regional Coordinator, SI Regional Caribbean Programme and in collaboration with the Regional Gender Advisor, and the Programme Associate for the Regional Office Gender Section, the purpose of the assignment is to support UNICEF's work in the execution of the SI Regional Caribbean programme, including...
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Administrative Associate
hace 7 meses
Panama United Nations Development Programme (UNDP) A tiempo completo**LOCATION**: Panama City, PANAMA **TYPE OF CONTRACT**: FTA Local **STARTING DATE**: **APPLICATION DEADLINE**: 01-Jun-24 (Midnight New York, USA) **POST LEVEL**: GS-6 **DURATION OF INITIAL CONTRACT**: 1 year **TIME LEFT**: 22d 19h 53m **LANGUAGES REQUIRED**: English Spanish **EXPECTED DURATION OF ASSIGNMENT**: **Background**: UN Women, grounded in the...