Collection Specialist

hace 3 semanas

Panama Philips A tiempo completo

Job Title Collection Specialist Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But its not just what we do, its who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers needs. Its what inspires us to create meaningful solutions the kind that make a real difference when it matters most.

The world and our customers needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. Thats why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips purpose has never been more relevant. So whatever your role, if you share our passion for helping others, youll be working towards creating a better and fairer future for all.

You are responsible for
Coordinating and following through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts, including:
Execution of system established collectionstrategy

Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off
Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claim payments from intermediary (when collections are executed by 3rd parties (limited to some collectors)
Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expediteresolution/payment

Support and develop accounts receivable lean process improvements, and Master data quality

You are a part of
A diverse team looking to develop a strong partnership with clients.

To succeed in this role, youll need a customer-first attitude and the following
+2 years experience inCollections or Finance positions
High School Degree. University is desirable, preferable in accounting, finance or administration
Advanced English (conversationand excellent writing skills)
Strong communication and negotiation skills
IntermediateExcelknowledge required
SAP proficiency, desirable

In return, we offer you
A unique opportunity.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

**Our hybrid working model is defined in 3 ways**:
**We believe in the importance of impactful collaboration**: There's a certain energy when everyones in the same room that can heighten idea generation and creative friction needed for problem-solving.
**We embrace flexibility**: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isnt office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
**We want to be at our best**: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. Its a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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