Aih Panama Customer Service Account Specialist
hace 3 semanas
The Job The Customer Service Account Specialist is responsible for acting as a liaison between international retailers and vendors, to ensure purchase orders are processed and the products are shipped in a timely manner while providing outstanding customer service to the retailers.
Activities related to customer service.
Leverages various systems and technologies to track, maintain, and provide accurate and detailed information.
Provide accurate information about the company services and products.
Obtain quotes and proformas from vendors on behalf of Ace's International Retailers.
Assist Retailers with general information related to Acenet, pricing and EDI transmitted orders.
Investigate and resolve customer issues, including billing inquiries and claims.
Collaborate with other departments, such as sales or merchandising to ensure retailers' needs are met and issues are resolved.
Help distribute and handle workload during the vacations of another Customer Service Representative, to responsible ensure and reduce negative impacts on them during this absence.
Participate in training and meetings when necessary to help improve knowledge and align critical information sensitive for our operation.
**What you will need**: Experience Customer service experience with emphasis on relationship management.
Experience in case management with effective focus on key performance indicators.
Experience managing Purchase Orders accurately and effectively.
Demonstrated proficiency with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, Outlook, Internet, and Salesforce).
Experience managing and prioritizing multiple inquiries, orders, retailer relationships.
Dealing with stakeholders from different levels.
Order processing.
Technical Requirements 1-2 years of customer service experience in retail or wholesale, but not required.
Strong attention to detail and analytical skills, strong relationship building and interpersonal skills, excellent communication skills, and result oriented are all preferred qualifications for this role.
English proficient, good written and verbal communication skills.
Ability to think critically and strategically.
Strong time management skills.
Ability to work across teams and independently with some supervision.
A bachelor's degree is preferable, but not required.
LI-AC1 Want to be notified when new jobs are posted?
Follow the link below to create an account and set up custom job alerts: Create Job Alert
-
Aih Panama Customer Service Account Specialist
hace 4 semanas
Panamá, Provincia de Panamá, Panamá ACE Hardware A tiempo completoThe Job The Customer Service Account Specialist is responsible for acting as a liaison between international retailers and vendors, to ensure purchase orders are processed and the products are shipped in a timely manner while providing outstanding customer service to the retailers. Activities related to customer service. Leverages various systems and...
-
Customer Service Specialist
hace 6 días
Panamá, Panamá, Panamá EF Education First A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Traveler Support Team at EF Education First. As a Customer Service Specialist, you will be the primary point of contact for parents and travelers, providing exceptional support and guidance throughout the tour planning process.Key ResponsibilitiesManage inbound phone,...
-
Customer Service
hace 2 horas
Panamá, Provincia de Panamá, Panamá Enterprises 0206 Panama, S.A. A tiempo completo**Job Title**: Customer Service Representative - Female **Working Hours**: Monday to Thursday **Job Requirements**: - 6 months to 1 year of customer service experience - Fluent in both English and Spanish - Proficient in navigating Apple product systems - Ability to build and maintain strong customer relationships **Responsibilities**: As a Customer...
-
Customer Service Representative
hace 6 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Traveler Support Team at EF Education First. As a Bilingual Customer Service Specialist, you will play a critical role in providing exceptional support to our travelers and their families, ensuring a seamless and enjoyable experience from initial tour enrollment to...
-
Customer Service
hace 2 meses
Panamá, Provincia de Panamá, Panamá Global Resort Options A tiempo completo**Job Title**: Customer Service Representative **Working Hours**: Monday to Friday 9:00 am - 5:00 pm **Job Requirements**: - 6 months to 1 year of customer service experience - Fluent in both English and Spanish - Proficient in navigating Apple product systems - Ability to build and maintain strong customer relationships **Responsibilities**: As a Customer...
-
Customer Service Representative
hace 5 días
Panamá, Panamá, Panamá ENTERPRISES 0206 PANAMA, S.A. A tiempo completoJob Title: Customer Service Representative About the Role: We are seeking a highly skilled Customer Service Representative to join our team at Global Resort Options. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers. Responsibilities: \u2022 Provide timely and effective...
-
Ports Service Sales Specialist
hace 1 mes
Panamá, Provincia de Panamá, Panamá ABB A tiempo completo**Ports Service Sales Specialist**: **Do you share our vision for sustainability and our dedication to pioneering advanced technologies that drive the Ports industry forward and help our customers worldwide decarbonize it? At ABB Marine and Ports in Panama, we are focused on electrifying Container Terminals globally. Ports have many electrical consumers,...
-
Sea Logistics Customer Care Specialist, Pty Fs-cc
hace 2 meses
Panamá, Provincia de Panamá, Panamá Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front...
-
Customer Service Representative
hace 6 días
Panamá, Panamá, Panamá Tigo A tiempo completoAre you passionate about delivering exceptional customer experiences and making a difference in people's lives?At Tigo, we're on a mission to build the largest digital network in Panama, connecting communities and improving the quality of life for our customers. As a Residential Support Agent, you'll play a vital role in achieving this goal by providing...
-
International Panama Regional Sales Associate
hace 2 horas
Panamá, Provincia de Panamá, Panamá Ace Hardware International Holdings, Ltd A tiempo completoThe Job The International Regional Sales Associate is responsible for delivering the sales budget for the assigned accounts and maintaining strong relationships with key retailers. Achieve Sales goals and results. Provide input into sales and merchandising plan. Implement the sales / merchandising strategy for the current year. Resolve customer requests...
-
International Panama Regional Sales Associate
hace 2 horas
Panamá, Provincia de Panamá, Panamá ACE Hardware A tiempo completoThe Job The International Regional Sales Associate is responsible for delivering the sales budget for the assigned accounts and maintaining strong relationships with key retailers. - Achieve Sales goals and results. - Provide input into sales and merchandising plan. - Implement the sales / merchandising strategy for the current year. - Resolve customer...
-
Customer Service Representative
hace 6 días
Panamá, Panamá, Panamá ENTERPRISES 0206 PANAMA, S.A. A tiempo completoJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Global Resort Options. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our valued customers.Key Responsibilities:Provide top-notch service to our customers, addressing their...
-
Global Customer Experience Specialist
hace 5 días
Panamá, Panamá, Panamá EF Education First A tiempo completoAbout the RoleWe are seeking a highly skilled and multilingual Customer Experience Specialist to join our team at EF Education First. As a key member of our Traveler Support Team, you will be responsible for providing exceptional customer service to our travelers and their parents, ensuring a seamless and enjoyable experience from initial tour enrollment to...
-
Customer Service Manager
hace 6 meses
Panamá, Panamá Live And Invest Overseas A tiempo completoA rapidly-growing online publishing company located in the El Cangrejo Panama City is looking for an English-speaking individual for the full-time position as Customer Service Manager. Live and Invest Overseas helps our customers realize their hopes and dreams to relocate and/or diversify their portfolios by investing in opportunities overseas by educating...
-
Customer Parts Ordering Specialist-2
hace 4 meses
Panamá, Panamá Philips A tiempo completoJob TitleCustomer Parts Ordering Specialist-2Job DescriptionJob title: Parts Order Desk(Customer Parts Ordering Specialist)Your role: - Assist internal and external customers by researching part numbers and processing orders - Responds positively to situations requiring cooperation, courtesy and tact - Takes a proactive role in personally owning the customer...
-
Customer Parts Ordering Specialist
hace 2 meses
Panamá, Panamá Philips A tiempo completoJOB DESCRIPTION Job TitleCustomer Parts Ordering SpecialistJob DescriptionCustomer Parts Ordering SpecialistAs a Customer Parts Ordering Specialist you will be responsible to ensure the availability of requested Service Parts to match Planned Service Events.Your role: Assist internal and external customers by researching part numbers, accurately processing...
-
Customer Service Representative
hace 6 días
Panamá, Panamá, Panamá Tigo A tiempo completoAre you passionate about delivering exceptional customer experiences and making a meaningful impact in your community?Tigo, a leading multinational company of mobile services, internet, and cable television, is seeking a highly skilled Agente 1Er Nivel to join our team in Panama.About the Role:As a key member of our team, you will be responsible for...
-
Customer Service Associate
hace 6 meses
Provincia de Coclé, Panamá WALGREENS A tiempo completoModels and delivers a distinctive and delightful customer experience. - Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** - Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and...
-
Customer Service Representative
hace 6 días
CIUDAD DE PANAMÁ , AQUILINO DE LA GUARDIA, Panamá GLOBAL RESORT OPTIONS A tiempo completoJob Title: Customer Service RepresentativeAbout the Role:Global Resort Options is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our valued clients.Key Responsibilities:Provide top-notch customer service to our clientsUtilize...
-
Junior Customer Success Specialist
hace 4 meses
Panamá, Panamá Hostinger A tiempo completoBecome part of the world’s fastest-growing web hosting company! Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 professionals is behind the success of 2 million clients across 150 countries, helping them bring their e-shops, blogs, and talent-showcasing websites to life. We are looking for a ...