Flight Operations Director

hace 4 días


Panama DHL A tiempo completo

**Main responsibilities of the position**:

- Ensure the safe and timely Flight Dispatch by means of the different On Time Performance (OTP) metrics while following the documented policies and procedures
- Identify business needs to alight Flight Operations controlling costs and times to ensure proper implementation
- Lead and implement Aviation Projects (i.e.: Reduction of carbon footprint emission through fuel optimization)
- Measure team results through employee satisfaction surveys, flight compliance on time, and established Flight Operations training program
- Continuous improvement of processes focused on efficiency, quality and customer satisfaction.
- Ensure digitalization and standardization of fleet management processes and internal communication channels
- Measures airline performance in order to: identify opportunities for business improvement, develop preventive and corrective measures, and establish benchmarks in relation to the Industry
- Represents DHL Aviation Panama to local and international authorities, Union and industry organizations in all matters related to Flight Operations

**Knowledge/Experience**:

- Minimum of 10 years in the industry with at least 5 years of senior level management roles in various operational business units, preferably Flight Operations for Large Aircraft ( >12,500 Lbs)
- Degree in Business Administration, STEM Fields, Logistics or Transport (or equivalent obtained through relevant industry experience)
- Commercial Pilot License (optional)
- MBA or Master´s in relevant field (preferred)
- Direct Management of team(s) of Pilots, and Flight Operations Professionals
- Experienced in Regulatory Compliance for Air Operations, Customs Border Patrol, Transportation, Flight Safety Administration
- Ability to work a variety of shifts within a 24 hour operation
- Ability to speak Spanish and English fluently
- Cross-cultural competency, strong communication and interpersonal skills. Ability to influence change at all levels of the organization informal and formal networks to build the commitment of senior stakeholders to outcomes, which will have a major and lasting impact for DP DHL.


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