Business Analyst

hace 2 días

Panamá, Panamá Prudential A tiempo completo

Job Classification:
Operations - Insurance Operations

For over 100 years, Prudential’s diverse and talented employees have been committed to helping customers and their families grow and protect their wealth through a variety of products and services, including Group Insurance. We are known for delivering on our promises and are recognized as a trusted brand and one of the world’s most admired companies.

**The Business**:
Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do. The Record Keeping Operations department within Group Insurance is currently seeking a Business Analyst with excellent collaboration, communication, negotiation, and partnering skills to support existing Group Insurance accounts and/or sales efforts. This individual will serve as liaison between Operations, Business and Systems to support the business needs through computer systems enhancements, policy administration rules, and or production support issues. Represents the business with systems enhancements and design activities. Gathers requirements and communicates to systems personnel and/or Operations. Identifies and partners with the business on resource support needs. This position stresses knowledge of the business versus computer science.

**Principal Duties and Responsibilities**:

- Reviewing user and/or Operations requests conducting data gathering, documenting business specifications rules, preparing and organizing background data to support designing, and implementing test for systems changes, creating project specifications, user acceptance testing various information systems.
- Incident reporting, tracking, and monitoring.
- Evaluate system issues and provide alternatives to mitigate impacts to the business.
- Provide production support for installations, problem solving, security access, and data integrity of the production databases.
- Monitoring of various key business reports.

**Job Specifications**
- 5 years’ business experience, Group Insurance experience a plus
- Knowledge of the systems supported including inputs, screens, processing logic, and output as well as interface with the other systems is required.
- Experience interacting effectively with a wide variety of both internal and external stakeholders.
- Strong ability to gain alignment on key decisions across multiple business stakeholders
- Proven results oriented with ability to work cross functionally to achieve goals
- Proven track record of managing complex, highly technical projects across functions and business lines.
- Self-motivated with the ability to work independently.
- Ability to balance structure and flexibility, with a drive toward results and accountability.

LI-MG1

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

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