Event Operations Manager

hace 6 días


Panama Snaphunt A tiempo completo

The OfferAttractive Salary & BenefitsFlexible working optionsOpportunity to make a positive impactThe JobResponsibilities: Coordinate event logistics for our off-the-shelf virtual events (e.g. booking hosts, adding Zoom links, assigning assistants, uploading attendee lists, managing customizations, etc.)Identify and implement opportunities for increasing event operations efficiency, including automation, simplification, and process standardizationRun our Event Ops standup, coordinating between Customer Success, Sales, and Event OpsManage the screening, hiring, contracting, and onboarding of hosts and assistantsBe the first line of defense to problem solve any real-time event issues for both hosts and assistantsWork closely with customer success, including helping answer client and participant questions as neededBe the voice of the host and assistant in internal planning and product and process development Foster community amongst our hosts and assistants, including quarterly newsletters and meet-ups and slack community channelReview, interpret, and maintain legal documents for client relationships, including contracts and statements of workCreate, submit and follow up on invoices for client programsLend a hand in special projects and other areas as they pop upThe ProfileSkills Required: 3 to 5 years of experience in event production, operations, or executive administrationClient service skills (including clarity, timeliness, attention to detail, and warm and professional communicationSomeone who geeks out on improving processes and efficiencyProactive and self-sufficient in the ambiguity of a small team environmentAbility to write clear, accurate, well-organized, and playful emailsYou have a growth mindset and are constantly learning and being curiousPassionate about company culture, connecting teams, and remote workHighly organized with a strong sense of urgency to meet deadlines and adapt quickly to changing prioritiesProficiency with spreadsheets (Airtable a plus)Tech-savvy, especially with learning new systems and platforms. Experience using Quickbooks, Hubspot and Google Docs, a plusThe EmployerOur Client is a Techstars -backed company, we’re facilitators of strategic fun, building the global platform to help businesses develop strong company culture no matter where their employees are based.


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