Gbs Transition Manager
hace 3 días
Job DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But its not just what we do, its who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers needs.
Its what inspires us to create meaningful solutions the kind that make a real difference when it matters most.The world and our customers needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. Thats why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.As a Transition Manager you will be responsible for transition execution, leveraging your existing transition expertise gained through working in a shared services environment (captive and/or Business Process Outsource). You will be tasked with the end-to-end planning and orchestration of successful transitions, leveraging the Philips business services transition methodology and tooling, to which you will also contribute, thereby ensuring continuous improvement.You are responsible for (but not limited to)Responsible for end-to-end execution of assigned transitionsLead the engagement and onboarding of management teams and staff, align with stakeholders, manage conflicts, facilitate and make decisionsScope, impact, and benefits assessment and validation per transition siteDetailed transition planning and daily management of executionAct as the central liaison for all transition activities to the GBS Hub and evaluates, manages and mitigates risks at each stage and is responsible for planning and phasing of deliverables with the right quality and format and the timely delivery of agreed project resultsEnsure compliance with the GBS transition approach, governance, cost, and service level parametersPrepare transition plans for process transitions into the GBS Hubs including case for change, change management, communication, staffing, investments, timeline etc. and ensures compliancy with the plansOther duties as required and/or assignedYou are a part of a teamYou will report to the Head of GBS transitions.
You will lead transition teams via a partnering model, taking responsibility for driving successful transition collaboration across various areas of the business towards well-defined goals. Your successful track-record of engaging and inspiring those around you will be your greatest asset.To succeed in this role, you should have the following skills and experienceUniversity degree (Bachelor/Master)2+ years of experience managing change projects/programs in complex environments within tight timeframes. Master level capabilities required in Project and Change Management and Process improvement (including Value Stream Mapping)2+ years of Transition Management experience, Outsourcing/Offshoring, previous experience in setup of shared service centers1+ years of experience in one or more of the business processes: Finance, Supply Chain, Customer Services etc.Advanced engagement, communication and interpersonal skillsLEAN practitioner well-versed with lean and continuous improvement tools/techniquesResults oriented and strong analytical skillsHighly energetic and able to inspire othersA customer service attitudeTravel up to 50% of the timeStrong written and spoken English, ideally with one or more additional languagesIn return, we offer youWe offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents. This job comes with a competitive salary, excellent benefits and up-to-date training.US work authorization is a precondition of employment.
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