Safety and Incident Response Specialist
hace 5 días
EF Education First is seeking a highly skilled and experienced Operational Safety and Incident Response Specialist to join our team in Panama. As a key member of our Tours Safety and Incident Response Team, you will be responsible for driving and overseeing regional operational safety initiatives and directly responsible for tours incident response.
Key Responsibilities:- Manage the communications, systems, and processes related to our 24/7 incident response setup.
- Manage on-tour incidents ranging from operational issues to medical incidents to acts of terror.
- Have overall responsibility for Global Incident Response for incidents occurring during your local business hours.
- Develop and execute training for relevant parties about their respective safety and emergency response responsibilities.
- Collaborate with regional operations teams to implement controls that mitigate risk to operational components.
- Oversee the execution of controls to ensure compliance.
- Liaise with teammates to ensure consistency of relevant policies, procedures, and application of safety decisions.
- Promote a culture of safety throughout the organization.
- Drive process and procedural efficiencies in partnership with operations teams, sales, and regional offices.
- Complete fluency in English, confident and clear communication. Additional languages are a plus.
- Excellent communication and organizational skills.
- Creative problem solver with the ability to look beyond standard resolutions and create innovative solutions to challenging and dynamic challenges.
- Process-driven and enjoys creating structure.
- Engaging trainer and communicator.
- Excellent command of the English language and ideally other languages, such as Spanish.
- Enjoy working independently.
- Unwavering positive attitude and empathy for others.
- Good judgment with the ability to recognize when an issue should be escalated.
- Thrives on the unknown and enjoys working on emergency situations.
- A strong willingness and desire to take charge during emergencies.
- Calm under pressure.
- Hybrid model with up to two days working from home per week.
- Health and life insurance to all staff.
- Access to a fitness center exclusively for EF staff.
- Network and growth opportunities.
- Parking facilities upon request.
- Discounts to a wide range of local restaurants, cafes, hotels, and other hotspots in Panama.
- Seasonal and monthly office events, including holiday parties, summer parties, and happy hours.
At EF Education First, we value diversity, equity, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees, regardless of their background, culture, or identity. If you are passionate about education, safety, and incident response, and you are looking for a challenging and rewarding role, please submit your application, including your CV and cover letter in English.
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Safety and Incident Response Specialist
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Panamá, Panamá, Panamá Ef Education First A tiempo completoJob Title: Safety and Incident Response SpecialistEF Education First is seeking a highly skilled and experienced Safety and Incident Response Specialist to join our team in Panama. As a key member of our Tours Safety and Incident Response Team, you will be responsible for driving and overseeing regional operational safety initiatives and directly responsible...
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