Sales Scheduling Coordinator
hace 13 horas
Location: Remote (EST Time zone)
Compensation Package:We offer a competitive compensation package, including a base salary of up to $1000 USD, plus bonus and commission opportunities.
About the Role:As a Sales Scheduling Coordinator for Sagan, you will play a vital role in managing and scheduling appointments for our home exterior sales specialists. This position involves direct interaction with customers, ensuring a seamless and professional scheduling experience while maintaining accurate records in our CRM system.
Key Responsibilities:- Customer Interaction: Answer incoming calls professionally, schedule appointments using scripts and processes, and conduct outreach via phone, email, and text.
- CRM Management: Maintain organization and accuracy of customer information in the CRM system.
- Administrative Tasks: Assist with special projects and other administrative duties assigned by the management team.
- Lead Management: Follow up on leads from various sources to maximize appointment conversions.
- Team Collaboration: Partner with the sales and operations teams to ensure alignment on appointments and customer needs.
To be successful in this role, you will need:
- 1+ years of customer service experience.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A positive attitude and team player mentality.
Prior experience setting appointments or adhering to a sales pitch/script is a plus, as well as familiarity with CRM systems and flexibility to cover weekends and adapt to a fast-paced environment.
What Success Looks Like:- Efficient and professional scheduling of customer appointments, leading to increased sales opportunities.
- Well-maintained and accurate customer records in the CRM system.
- Positive feedback from customers and team members regarding scheduling interactions.
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