Sales Scheduling Coordinator

hace 13 horas


Panamá, Panamá, Panamá Sagan A tiempo completo
Job Title: Sales Scheduling Coordinator - Home Exterior Specialist

Location: Remote (EST Time zone)

Compensation Package:

We offer a competitive compensation package, including a base salary of up to $1000 USD, plus bonus and commission opportunities.

About the Role:

As a Sales Scheduling Coordinator for Sagan, you will play a vital role in managing and scheduling appointments for our home exterior sales specialists. This position involves direct interaction with customers, ensuring a seamless and professional scheduling experience while maintaining accurate records in our CRM system.

Key Responsibilities:
  • Customer Interaction: Answer incoming calls professionally, schedule appointments using scripts and processes, and conduct outreach via phone, email, and text.
  • CRM Management: Maintain organization and accuracy of customer information in the CRM system.
  • Administrative Tasks: Assist with special projects and other administrative duties assigned by the management team.
  • Lead Management: Follow up on leads from various sources to maximize appointment conversions.
  • Team Collaboration: Partner with the sales and operations teams to ensure alignment on appointments and customer needs.
Requirements:

To be successful in this role, you will need:

  • 1+ years of customer service experience.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • A positive attitude and team player mentality.
Bonus Experience:

Prior experience setting appointments or adhering to a sales pitch/script is a plus, as well as familiarity with CRM systems and flexibility to cover weekends and adapt to a fast-paced environment.

What Success Looks Like:
  • Efficient and professional scheduling of customer appointments, leading to increased sales opportunities.
  • Well-maintained and accurate customer records in the CRM system.
  • Positive feedback from customers and team members regarding scheduling interactions.


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