Global Sales Scheduling Liaison

hace 6 días


Panamá, Panamá, Panamá Sagan A tiempo completo
About the Role

We are seeking a highly skilled Sales Scheduling Coordinator to join our team at Sagan. This individual will play a vital role in managing and scheduling appointments for our home exterior sales specialists.

Key Responsibilities
  • Scheduling and Coordination: Ensure seamless and professional scheduling experiences for customers while maintaining accurate records in our CRM system.
  • Customer Interaction: Answer incoming calls professionally, schedule appointments using scripts and processes, and conduct outreach via phone, email, and text.
  • CRM Management: Maintain organization and accuracy of customer information in the CRM system.
  • Administrative Tasks: Assist with special projects and other administrative duties assigned by the management team.
Requirements

To be successful in this role, you will need:

  • 1+ years of Customer Service Experience, with a strong focus on verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
  • A Positive Attitude and Team Player Mentality, with flexibility to cover weekends and adapt to a fast-paced environment.
What Success Looks Like

We measure success by:

  • Efficient and Professional Scheduling of customer appointments, leading to increased sales opportunities.
  • Well-Maintained and Accurate Customer Records in the CRM system.
  • Positive Feedback from customers and team members regarding scheduling interactions.
Compensation

This position comes with a competitive salary range of up to $1000 USD, based on location and experience. Please note that we are an independent contractor position, requiring remote work in EST time zone.



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