Global Operations Support Specialist
hace 5 días
Company Overview
">- Sagan is a membership community connecting top executives and businesses with international talent.
Job Title: Global Operations Support Specialist
">We are seeking a detail-oriented Operations Coordinator to support our sales and operations teams in the United States. This role involves managing customer interactions, coordinating orders, and ensuring seamless communication between internal teams.
Key Responsibilities:
">- Handle customer inquiries via phone (50-75 calls/day) and coordinate orders.
- Maintain accurate records of customer interactions and transactions.
- Identify and resolve issues or delays in order processing.
- Support the development and improvement of operational processes.
- Monitor and follow up on pending orders to ensure customer satisfaction.
Qualifications:
">- Proven experience in customer service, administration, or operations roles.
- Strong proficiency in Microsoft Office Suite (Teams, Outlook, Excel).
- Excellent verbal and written communication skills.
- Superior organizational and multitasking abilities.
Salary and Benefits
">The estimated salary for this position is up to $1800 USD per month. As an independent contractor, you will have flexibility in your work schedule and opportunities for professional growth.
About Sagan
">Sagan bridges the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.
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