Global Customer Support Specialist
hace 2 días
We're seeking a highly motivated and customer-focused individual to join our Traveler Support Team as a Customer Service Ambassador.
This role is ideal for a polished communicator who enjoys talking to people and is skilled at problem-solving and multi-tasking with an eye for detail.
Key Responsibilities- Manage inbound phone, online chat & email communication with clarity and concision.
- Work across time zones with sales and operations teams to anticipate and quickly resolve problems on behalf of customers.
- Develop and implement personal and regional sales strategies to push the business forward.
- Recognize great customer service and strive to provide it each day.
- Manage and resolve multiple high-priority responsibilities on a daily basis.
- Be willing to enthusiastically take on new projects at any time.
- Collaborate within regional teams to perform day-to-day account maintenance to ensure a beautiful customer experience.
- A determined self-starter who is a force for positive change.
- Able to jump in and resolve conflict head on.
- Skilled at problem-solving and multi-tasking with an eye for detail.
- Eager to be part of a team that motivates, inspires and challenges them.
- Excited to learn and can adapt when things may not go as planned.
- Always going above and beyond – it is the only way to do things.
- A lifelong learner who believes in the power of experiential education.
- A comprehensive training program to ensure your success.
- A fast-paced work environment that pushes you to learn quickly, adapt often and juggle multiple priorities at once.
- A chance to develop a well-rounded, transferable skill set and drive your professional growth.
- A collaborative team environment that motivates and inspires you.
- A chance to work with a global organization that is committed to making a positive impact.
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