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L2 Infrastructure Support Specialist

hace 4 semanas


Panamá, Panamá, Panamá Tigo A tiempo completo
Job Title: L2 Infrastructure Support Specialist

Are you passionate about delivering exceptional IT services and ensuring the smooth operation of complex infrastructure systems? Do you have a strong background in cloud computing and a desire to work with a leading telecommunications company? If so, we have an exciting opportunity for you to join our team as a L2 Infrastructure Support Specialist at Tigo.

Responsibilities:
  • Provide level 2 support for cloud infrastructure services, including AWS, Azure, and Google Cloud Platform.
  • Collaborate with the IT team to identify and resolve complex technical issues related to cloud infrastructure.
  • Develop and implement scripts and automation tools to improve efficiency and reduce downtime.
  • Work closely with the development team to ensure seamless integration of cloud services with applications.
  • Participate in on-call rotations to provide 24/7 support for critical infrastructure services.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 5 years of experience in cloud infrastructure support and maintenance.
  • Strong knowledge of cloud computing platforms, including AWS, Azure, and Google Cloud Platform.
  • Experience with scripting languages, such as Python, PowerShell, or Bash.
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.