Senior IT Manager
hace 6 días
Sofitel Legend Casco Viejo Panama is a luxury hotel located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. We are seeking a highly skilled Senior IT Manager to join our team.
Key Responsibilities:- Manage and support all systems in the property, ensuring optimal performance and uptime.
- Provide in-house guest IT-related matter troubleshooting, ensuring prompt and effective resolution.
- Coordinate, manage, and oversee projects, documenting processes and procedures.
- Perform regular system health checks and capacity studies to ensure servers and network are running at peak performance.
- Manage system changes with appropriate support staff to ensure uninterrupted services.
- Liaise with vendors and work with users at all levels to ensure seamless communication and collaboration.
- Maintain inventory of all equipment, hardware, and software licenses, ensuring accurate tracking and reporting.
- Team Management: lead and motivate a team of IT professionals to achieve exceptional results.
- Organized with great leadership skills, able to motivate and direct a team.
- Passion for providing great service, ensuring exceptional guest experience.
- Previous experience with IT Management in hotels, with a strong understanding of hotel systems such as OPERA, POS, HotSOS, Zeus, Micros, VingCard.
- Knowledge of computer operating systems, including MS-DOS, Windows 7, Unix SCO, Linux, Windows Server.
- Knowledge of the English language, with a third language a plus.
We are an inclusive company, committed to diversity and inclusion. We welcome you as you are and offer a work environment that values your individuality. Join us and discover a world of opportunities, where you can grow and learn every day.
At Accor, we believe in the power of hospitality to bring people together. We are a global leader in the hotel industry, with a passion for delivering exceptional guest experiences. Join our team and be part of a dynamic and innovative company that is shaping the future of hospitality.
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