Multifaceted Operations Coordinator

hace 7 días


Panamá, Panamá, Panamá EF Education First A tiempo completo

EF Education First is a multicultural and multilingual community of team members working across 55 countries.

About the Role

We are now seeking an entrepreneurial individual with attention to detail and a proactive attitude to join our Operations department in Panama.

The successful candidate will be responsible for ensuring smooth operations of our Specialized tours, both before and during tours as well as following up on customer experience after they return home.

Duties and Responsibilities
  1. Assist with group bookings for business partners, museums, activities and restaurants for our tours.
  2. Collaborate with internal stakeholders and external suppliers.
  3. Optimize and coordinate group logistics with external vendors.
  4. Ensure all supplier safety checks are processed and administered effectively.
  5. Provide emergency telephone service for operational cases.
  6. Provide on-tour support and assist with the operational tasks required to produce a tour.
  7. Handle late tour changes such as late additions and cancellations of travelers.
Requirements and Qualifications
  • Solution-oriented, flexible, innovative, and driven.
  • Strong communication and interpersonal skills.
  • Showcasing adaptability and flexibility in a dynamic work environment.
  • Calm under pressure and can handle competing priorities, high call/email volume with a sense of urgency.
  • Organizational skills and great attention to detail.
  • Fluent in English and Spanish.
About EF

EF offers a wide range of benefits ready for our team members to enjoy during weekends, after work and with friends & family.

We have a fully equipped fitness center, collaboration spaces around the office, seasonal office events, discounts at local restaurants, and a hybrid schedule with three days in office and two days WFH.

The estimated salary for this role is $40,000 - $60,000 per year based on the location and industry standards.



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