Customer Service Professional
hace 5 días
Company Overview
">Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.">About the Company
">At Sagan, we bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.">Position Overview
">We are seeking a highly organized and detail-oriented Part-Time Experience Analyst to enhance our customer experience by being one of the first points of contact for our residents.">Responsibilities
">- ">
- Handle and document a large array of resident calls throughout the day, providing solutions to concerns and issues.">
- Maintain clear and professional communication with residents, ensuring a positive and helpful interaction.">
- Utilize problem-solving skills to address and resolve resident issues efficiently.">
- Accurately document all interactions in the system to maintain detailed records of resident communications.">
Qualifications
">Language Skills: Excellent spoken and written English is required. Experience: Previous experience in a call center or customer service role is preferred. Technical Skills: Proficiency in using Google Suite and other relevant software.">Salary and Benefits
">The estimated salary for this position is up to 1700 USD per month. We offer opportunities for additional hours and flexible work schedules.">Why Choose Us?
">Discover a world of career possibilities with Sagan. As a Part-Time Experience Analyst, you will be working remotely and have the opportunity to make a real difference in our residents' lives.">How to Apply
">To ensure prompt processing of your application, please submit your resume and an introductory video in English format.-
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