Desktop Support Associate-helpdesk
hace 1 semana
**Req ID**: 342012
We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Panama, Panamá (PA-8), Panama (PA).
- Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.
- Answers the helpdesk line and responds to users requests regarding computer systems
- Acknowledges receipt of all users request within defined service levels.
- Initiates service orders (tickets) for all users requests, assisting user as necessary to provide appropriate information.
- Maintains user information and documentation
- Participates in ensuring that customer requests via the ticketing system are managed to closure.
- Delivers results in support of achieving the organization's Service Level Agreements
- Ability to develop business relationships and communicate effectively with the user community
- Basic Troubleshooting skills
- Basic understanding of the fundamental of network, server, and the desktop administration, installations, upgrades, techniques, tools, and equipment
- Applies basic understanding of customer service techniques as required to address problems with PC based tools and products.
- Ability to physically perform general office requirements
- Must be able to perform essential responsibilities with or without reasonable accommodations.
LI-LATAM
**About NTT DATA
-
Desktop Support Associate-helpdesk
hace 3 días
Panamá, Panamá Nttdata A tiempo completoWe are currently seeking a Helpdesk Associate to join our team in Panama, Panama, Panama. - Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems - Acknowledges receipt of all users request within defined...
-
Desktop Support Associate-Helpdesk
hace 1 día
Panamá, Panamá, Panamá NTT DATA North America A tiempo completoReq ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Panama, Panamá (PA-8), Panama (PA).NTT DATA Services currently seeks a...
-
Desktop Support Associate-Helpdesk
hace 1 semana
Panamá, Panamá, Panamá NTT DATA A tiempo completo $15,000 - $30,000 al añoReq ID: 346598NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Panama, Panamá (PA-8), Panama (PA). NTT DATA Services...
-
Desktop Support Associate
hace 1 semana
Panamá, Panamá, Panamá NTT DATA A tiempo completo $30,000 - $60,000 al añoReq ID: 347506NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate to join our team in Panama, Panamá (PA-8), Panama (PA). NTT DATA Services currently seeks a...
-
Helpdesk Associate
hace 1 día
Panamá, Panamá NTT DATA A tiempo completo**Req ID**: 327522 We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). **Job Description**: Job Responsibilities Include: - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our...
-
Helpdesk Associate
hace 7 días
Panamá, Panamá NTT DATA A tiempo completo**Req ID**: 312318 We are currently seeking a Helpdesk Associate - Full Time to join our team in Panama, Panamá (PA-8), Panama (PA). - These individuals have a working knowledge of one technical skill. - They work on routine and non-routine matters. - They handle routine questions and issues, referring complex or unexpected matters to higher level...
-
Helpdesk Associate
hace 1 semana
Panamá, Panamá, Panamá NTT DATA A tiempo completo $25,000 - $40,000 al añoReq ID: ****** NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA).Job Description: All candidates are required...
-
Desktop Support Senior Associate-field Tech
hace 7 días
Panamá, Panamá Ntt Data Services A tiempo completoNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. Answers the help desk line and responds to users requests regarding computer systems. Acknowledges receipt of all user requests within defined service levels. Initiates service orders (tickets) for all user requests, assisting users as necessary to provide...
-
Associate IT Engineer
hace 1 día
Panamá, Panamá HITACHI RAIL STS S.P.A. A tiempo completo**About Us** A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get...
-
NOC Helpdesk Bilingual
hace 7 días
Panamá, Panamá, Panamá Staff4Me A tiempo completo $30,000 - $60,000 al añoJob Summary: Staff4Me is on the lookout for a NOC Helpdesk Analyst who is bilingual in English and Spanish. This position plays a crucial role in providing excellent technical support for our clients' IT systems. The successful candidate will monitor network performance, troubleshoot issues, and ensure effective communication in both languages to enhance...