Field Service Engineer
hace 2 semanas
**Main Responsabilities**: Complete preventative maintenance routine as scheduled and per contract conditions, as well as emergency calls. Test repaired instruments in all operating modes and demonstrates that repaired instruments operate at Alcon's specifications. Minimize instrument failure call backInstall retrofits and instruct customers of resultant benefits and changesResponsible for customer satisfaction on assigned territory.Ensures a high level of communication with customers, sales force, Clinical Applications and operations within the operating region, to ensure customer needs are rapidly addressedSupports the distributor's technical service FSE for the optimal resolution of service activities when they requireadvanced support (Field Repairs, Maintenance Services and Mandatory actions)Communicates equipment problems, quality issues and customer concerns to the appropriate in-house personel and the TS Managerwithin the established guidelines. Consult with local and international management on chronic or unusual problemsResponsible for controlling expenses within budgeted guidelinesSupport spare parts management, including the timely return of strategic spare part cores.Ensure all resources (parts, tools etc.) are available for successful customer call completionStrategically promote, educate and market Alcon services to customersEnsure reporting and CRM system management.
Provides timely and accurate documentation on services performedProvide feedback to the sales force and management team and inform about any commercial opportunity.Feedback may include customer, competitor and market information gained through customer contactAchieve technical training certifications to meet requirements and scope of responsibilitiesEnsures that the knowledge is properly and efficiently transferred to the distributor engineers. Acts as a mentor for external engineers in order to develop their technical skills and capabilitiesProperly manages company assets (Company vehicle, test equipment, computer, etc.)Where applicable, sells contract servicesMaintain and support GMP/QMS and any local regulation requirementAdvanced technical know-how and product knowledge related to Cataract and/or Refractive Surgical Device productsBuilds extensive internal and/or external networks to facilitate achievement of objectivesMay provide coaching to Field Service Engineers, Act as a role model and share best practices with junior Field Service EngineersProvides detailed advice on complex situations by using previous experience to identify the most appropriate option.May provide recommendations on adaptions or improvements to existing processesAble to travel for 80% amount of the available time annuallyHighly experienced and capable on providing solution and perform under pressureRequirements: Able to travel for 80% amount of the available time annuallyHighly experienced and capable on providing solution and perform under pressure.Miminum: Bachelor's degree on Electric, Electronic or Biomedical Engieering or equivalent.Miminum: Three (3) years of related experienceAdvanced ENGLISH
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Field Service Engineer
hace 17 horas
Panamá, Provincia de Panamá, Panamá ABB A tiempo completo**Field Service Engineer**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This position...
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Field Service Engineer
hace 4 semanas
Panamá, Panamá QuidelOrtho A tiempo completoThe Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers...
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Field Service Engineer/technician
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Panamá, Panamá Kongsberg Maritime A tiempo completoField Service Engineer/Technician Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34...
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Field Service Engineer for Our Service Academy
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Panamá, Panamá Alfa Laval A tiempo completoEvery day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...
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Remote Service Engineer
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Panamá, Panamá Philips A tiempo completoJOB DESCRIPTION Job TitleRemote Service Engineer - CT & MRJob DescriptionRemote Service Engineer -Magnetic Resonance (MR) & Computerized Tomography (CT)In this role you'll be responsible for receiving, understanding, routing and handling customer technical requests such as product or service malfunctions. This family is technical in nature and works...
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Remote Service Engineer
hace 4 días
Panamá, Panamá Philips A tiempo completoJOB DESCRIPTION Job TitleRemote Service Engineer - IGT & DXRJob DescriptionRemote Service Engineer - Image Guided Therapy (IGT) and raios-x (DXR)In this role you'll be responsible for receiving, understanding, routing and handling customer technical requests such as product or service malfunctions. This family is technical in nature and works collaboratively...
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Service Engineer, 4 Stroke
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Panamá, Provincia de Panamá, Panamá Wärtsilä A tiempo completoService Engineer, 4 Stroke - Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy...
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Remote Service Engineer
hace 6 días
Panamá, Panamá Philips A tiempo completo**Job Title**: Remote Service Engineer - CT & MR **Remote Service Engineer -**Magnetic Resonance (MR) & Computerized Tomography (CT)** In this role you'll be responsible for receiving, understanding, routing and handling customer technical requests such as product or service malfunctions. This family is technical in nature and works collaboratively with...
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Remote Service Engineer
hace 6 días
Panamá, Panamá Philips A tiempo completo**Job Title**: Remote Service Engineer - IGT & DXR **Remote Service Engineer -**Image Guided Therapy (IGT) and raios-x (DXR)** In this role you'll be responsible for receiving, understanding, routing and handling customer technical requests such as product or service malfunctions. This family is technical in nature and works collaboratively with the wider...
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Field Technician 2
hace 4 semanas
Panamá, Panamá Telnet Inc A tiempo completoEngineer field testing. - Test equipment experience and have experience in data collection. - Interference - typical collecting basic database.
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General Manager, Field Service and Workshops
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Panamá, Panamá Wärtsilä A tiempo completoGeneral Manager, Field Service and Workshops Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is...
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Port Service Crane Commissioning Engineer Automation
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Panamá, Provincia de Panamá, Panamá ABB A tiempo completo**Port Service Crane Commissioning Engineer Automation**: **We are a vibrant Panamanian organization that started our incredible growth journey in 2020. Currently, our team consists of 120 talented professionals, with an average age of 34, creating the perfect blend of youthful energy and seasoned expertise. Our diverse workforce primarily hails from Panama,...
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Temporary Service Administrator
hace 2 semanas
Panamá, Panamá Tetra Pak A tiempo completoWhat you will do As a Temporary Services Administration you will: Execute administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfactions. Execute regular and systematic collection of internal data,...
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Sr. Associate I, Field Technical Service Engineering
hace 1 semana
Panamá, Panamá Pa11 Alcon Centroamerica, S.A. Company A tiempo completoAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients...
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Field Service Technician
hace 6 días
Panamá, Panamá Diebold Nixdorf A tiempo completo**Resumen del puesto**: Diebold Nixdorf es un líder mundial en el desarrollo y la fabricación de productos de venta al por menor/bancos. Actualmente estamos buscando un Técnico de Servicio de Campo Intermedio. Se espera que realice instalaciones intermedias y reparaciones menores en todos los productos y servicios de Diebold Nixdorf. Esto incluye...
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Sr. Associate I, Field Technical Service Engineering
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Panamá, Panamá Alcon A tiempo completoAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...
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Customer Service Training Specialist
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Panamá, Panamá, Panamá Iqor A tiempo completoJob Overview">We are seeking a highly skilled Customer Service Training Specialist to join our team. As a key member of our training department, you will be responsible for creating and delivering engaging training programs that meet the needs of our contact center employees.">About Us">iQor is a leading provider of customer service solutions, with a...
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Associate Field Service Dispatcher
hace 4 semanas
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Customer Service Representative
hace 4 semanas
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