Digital Vas Associate Manager
hace 7 días
Job Description What's The Role?The Care, Apps & Identity Associate Manager owns Liberty Latin America (LLA) strategy, product roadmap, development, and overall success of the Customer Identity Lifecycle and enables digital channel integrations for B2C & B2B across the LLA markets. Responsible for gathering and prioritizing product and customer requirements, defining the Customer Identity and Access Management vision, and working closely with IT, product owners, legal, compliance, CX and IT Ops, to ensure customer satisfaction goals are met.Bringing LLA mobile self-care and associated support apps into reality with properly launched products and offers, providing LLA with world class services, and superior advantages that support our Mobile value propositions with focus on user experience, cost efficiency and optimal performance, ensuring growth for the business for years to come. What You´ll DoAct as the product custodian that ensures products meet the requirements criteria of all stakeholders across the LLA footprint and realizes its forecast potentialDefine and evaluate technologies available to implement the Customer Identity Lifecycle: OAuth, Single Sign-on, entitlement, etc.Determine overall strategy for Digital Onboarding journey including registration, progressive profiling, and authentication methodsCreate and communicate product roadmapsCollaborate with key stakeholders to execute product initiatives throughout the product development lifecyclesIdentify and prioritize new features and optimizations based on business objectivesManage cross-functional projects for roadmaps, connecting with stakeholders outside of the core product teamManage and coordinate external vendors, contracts, relationships, and technical requirements to continue to develop and enhance the Customer Identity serviceCommunicates and manages a clear view of all progress and planned technical initiativesProvide regular communication to management on status updates related to project timelines, milestones, and deadlinesProvide ownership and accountability for all LLA mobile self-care and associated support app-based product capabilitiesManage CAPEX and OPEX planning for such products, spend and forecasting, coordinating with internal and external task ownersWork with regional, local and external stakeholders to fully productize solutions, including but not limited to commercial, value proposition, marketing, customer experience, finance, reporting, revenue assurance, legal and regulatoryDefine self-care and app-based product functional specifications, working across the business to ensure the product fulfils the requirements of all stakeholdersDefine the product user experience to ensure product adoption and performance that contribute to the Mobile Product NPSDefine the value proposition of the different products and obtain buy-in from the different stakeholders including commercial teams and P&L ownersWork with the Delivery function to assemble a cross functional team tasked with the development, deployment and commercial launch of the products set out in the roadmapWork with the Mobile Products Delivery organization to coordinate the technical implementation activities of the product as well as the procurement process required for the implementation of the required productWork closely with the Quality function to ensure products meet the desired quality standards before going to market and support existing product improvements to meet or exceed quality expectations across LLAProvide post implementation support, working with the different LLA operating business units, and Quality and Delivery team to ensure expected product behaviorIdentify areas of product improvement for existing products and managing enhancements and evolution throughout the product life cycle Knowledge & Experience: At least 7 years in Product managementAt least 5 years in Mobile App development experience, include development of self-care productsAt least 5 years working with Software Development partners5 years experience in product roadmap and portfolio definition and management3 years experience engaging effectively, presenting and getting buy in from executive and senior ManagementAt least 3 years working closely with Legal and Regulatory functionsStrong technical experience - familiarity with the digital delivery lifecycle, digital technologies and platforms, especially Digital Identity servicesKnowledge and experience of traditional telco organizations and ways of working - especially digital ecommerce, e-care and self-service areasVery solid grasp of project & portfolio management and delivering complex initiatives across organizationsGrasp of architecture and technology principles in an Agile working environmentStrong record of people management in a technical and commercial environment, including communication, negotiation and conflict resolution skillsGrasp of Digital Delivery approaches - Agile, DevOps and of developing, deploying and implementi
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Digital Vas Associate Manager
hace 7 días
Panama C&W Networks A tiempo completoWhat's The Role? The Care, Apps & Identity Associate Manager owns Liberty Latin America (LLA) strategy, product roadmap, development, and overall success of the Customer Identity Lifecycle and enables digital channel integrations for B2C & B2B across the LLA markets. Responsible for gathering and prioritizing product and customer requirements, defining the...
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Digital Marketing Account Manager
hace 3 semanas
Panama Wx Digital Agency A tiempo completoDigital Marketing Account Manager at WX Digital Agency Remote / Marketing / Freelance / Part-time We are growing our team of passionate people on a mission to make an impact and drive growth for our clients. WX Digital Agency provides Website Development, Digital Marketing, and CRO services and partners with clients based in the US and Europe. WX is looking...
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Customer Identity and Vas Associate Manager
hace 3 semanas
Panama C&W Networks A tiempo completoWhat's The Role? The Care, Apps & Identity Associate Manager owns Liberty Latin America (LLA) strategy, product roadmap, development, and overall success of the Customer Identity Lifecycle and enables digital channel integrations for B2C & B2B across the LLA markets. Responsible for gathering and prioritizing product and customer requirements, defining the...
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Digital Marketing Manager
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Panama ARHT Home Solutions A tiempo completo**Digital Marketing Manager Job** We are searching for a highly-creative digital marketing manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness. **Digital Marketing Manager...
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Digital Health Associate, Panama
hace 4 semanas
Panama Clinton Health Access Initiative A tiempo completoOverview: - CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience,...
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Engineer Mobile Vas and Support Systems, Mobile
hace 4 semanas
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Digital Data
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hace 7 días
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hace 1 semana
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hace 3 semanas
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Associate Product Manager
hace 4 semanas
Panama Cochlear Ltd A tiempo completoAssociate Product Manager **Job no**: 615056 **Work type**: Permanent **Location**: Panama City, Panama **Categories**: South & Central America, Individual Contributor Position Overview / Purpose: The Associate Product Manager is responsible for supporting the Cochlear Latin America (CLASA) Cochlear Implant (CI) Systems product portfolio in growing the...
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Associate Product Manager
hace 17 horas
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hace 7 días
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Business Development
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hace 3 semanas
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hace 3 semanas
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