Customer Support Agent
hace 1 semana
**Nuestro Customer Support Agent debe**: - Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._- Tener conocimientos contables y/o administrativos. Estar orientado al servicio al cliente y a la solución de problemas. Tener facilidad para transmitir conocimientos a los clientes. Poder mantener el flujo de comunicación con los clientes tanto vía telefónica como escrita.**Día día del Customer Support Agent**: - Atender las incidencias y solicitudes asignadas de los clientes. Dar seguimiento diario de los avances de cada solicitud y llevar a cabo las actividades pactadas con el cliente. Realizar pruebas, investigar y dar solución a las actividades y tareas asignadas. Canalizar los requerimientos y solicitudes a los departamentos correspondientes en caso de que sea requerido. Prestar apoyo a compañeros y/o otros departamentos cuando sea requerido.**Conocimiento deseable más no indispensable**: - Experiência en el uso de Windows Server (Nível Básico). Conocimiento de Redes. Nível básico de uso de lenguaje SQL.**Top 5 ADN de este Customer Support Agent**: + Eficiencia + Comunicatividad + Team Player + Pensamiento Lógico + Adaptabilidad
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IT Customer Support Agent
hace 3 días
Panamá, Provincia de Panamá, Panamá TopManage A tiempo completo**Nuestro IT Customer Support Agent debe**: - Experiência en soporte técnico en temas de IT. - Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._ - Tener conocimientos contables y/o administrativos. - Estar orientado al servicio al cliente y a la solución de problemas. - Tener...
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Customer Support Agent
hace 1 semana
Panamá, Provincia de Panamá, Panamá Capital Recruit A tiempo completo**About the Company**: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. **Job Overview**: We are seeking a highly motivated and customer-oriented individual to join our...
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Customer Support Quality Assurance Manager
hace 7 días
Panamá, Panamá Brainrocket A tiempo completoLacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs. Due to the growing demand within our...
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Customer Success Agent at Torre
hace 3 semanas
Panamá, Provincia de Panamá, Panamá Torre A tiempo completo**Compensation**: USD 750 - 900/month. **Location**: Remote (for Mexico, Costa Rica, Antigua and Barbuda, Nicaragua, Panama, Peru, Chile, Argentina, Uruguay, Bolivia, Paraguay, Brazil, Aruba, and Puerto Rico residents). **Mission of Torre**: "Making work fulfilling for everyone!" - You are beginner in customer success, customer service, problem solving, and...
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Bilingual Customer Support Representative
hace 4 semanas
Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo**Job Title**: Bilingual Customer Support Representative Location: Remote (CST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday Friday or Tuesday to Saturday, 7:00 AM to 4:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and...
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Bilingual Customer Support Representative
hace 1 día
Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo**Job Title**: Bilingual Customer Support Representative Location: Remote (CST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday Friday or Tuesday to Saturday, 7:00 AM to 4:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and...
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Customer Support Representative
hace 5 días
Panamá, Provincia de Panamá, Panamá Pole Star Global A tiempo completo**IMPORTANT INFORMATION - PLEASE READ**: **This role will be a shift based role, where you will work in shifts rotated** **from Night shift to Day Shift to Swing Shift.** **The shift pattern**: - 6 Days on, 2 Days off. - The shifts will be rotated from 'Night Shift' to 'Swing Shift' to 'Day Shift', separated by the 2 days off. - The Day shift is at 8 hrs...
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Customer Support Team Lead Panama
hace 7 días
Panamá, Panamá Brainrocket A tiempo completoLacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs. Due to the growing demand within our...
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Customer Service Agent
hace 4 semanas
Panamá, Panamá People Working Panamá A tiempo completo**Objetivo del puesto**: El Agente de Servicio al Cliente para Restaurante será responsable de brindar un servicio excepcional al cliente, atendiendo las llamadas y textos de reserva, las consultas y visitas de clientes, y coordinando con los equipos de los restaurantes para asegurar una experiência inolvidable en el restaurante.**Responsabilidades**: -...
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Customer Service Agent for The Online Market
hace 6 días
Panamá, Provincia de Panamá, Panamá Carazo Enterprise A tiempo completoJob Vacancy: Customer Service Agent (Call Center) Key Responsibilities: - Respond to incoming calls from customers promptly and professionally. - Provide accurate information regarding products and services - Assist customers with order placement, tracking, and returns. - Address and resolve customer complaints and issues efficiently. - Collaborate with...
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Cx Agent
hace 4 semanas
Panamá, Panamá Wynwood House A tiempo completo**Sobre el rol**: En Wynwood-House estamos en la búsqueda de un agente para el equipo de Customer Experience con disponibilidad de 6am a 2pm.**Descripción del puesto**: - Responsable de gestión de reservas en plataformas digitales. -Coordinación con equipos operativos para resolución de incidencias. -Punto de contacto principal en experiência de...
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Cx Agent
hace 4 semanas
Panamá, Panamá Wynwood House A tiempo completo**Sobre el rol**: En Wynwood-House estamos en la búsqueda de un agente para el equipo de Customer Experience con disponibilidad de 6am a 2pm. **Descripción del puesto**: - Responsable de gestión de reservas en plataformas digitales. - Coordinación con equipos operativos para resolución de incidencias. - Punto de contacto principal en experiência de...
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Cx Agent
hace 5 días
Panamá, Panamá Wynwood House A tiempo completo**Sobre el rol**: En Wynwood-House estamos en la búsqueda de un agente para el equipo de Customer Experience con disponibilidad de 6am a 2pm. **Descripción del puesto**: - Responsable de gestión de reservas en plataformas digitales. -Coordinación con equipos operativos para resolución de incidencias. -Punto de contacto principal en experiência de...
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Cx Agent
hace 1 día
Panamá, Panamá Wynwood House A tiempo completo**Sobre el rol**: En Wynwood-House estamos en la búsqueda de un agente para el equipo de Customer Experience con disponibilidad de 6am a 2pm.**Descripción del puesto**: - Responsable de gestión de reservas en plataformas digitales. -Coordinación con equipos operativos para resolución de incidencias. -Punto de contacto principal en experiência de...
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Customer Support Representative
hace 3 semanas
Panamá, Panamá Pole Star Global A tiempo completo**DISCLAIMER: - ** **This role is based on a rotational shift pattern, rotating every 4 weeks between the following timings: - ** 06:00am - 3:00pm (Monday to Saturday) - ( 4weeks) 2:00pm - 10:00pm (Sunday-Friday) - ( 4weeks) 10:00pm - 6:00am (Sunday -Thursday) - ( 4weeks) **Note**: - As this is a hybrid role, you will also need to be commutable to our...
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Customer Support Representative
hace 5 días
Panamá, Panamá Pole Star Global A tiempo completo**DISCLAIMER: - ** **This role is based on a rotational shift pattern, rotating every 4 weeks between the following timings: - ** 06:00am - 3:00pm (Monday to Saturday) - ( 4weeks) 2:00pm - 10:00pm (Sunday-Friday) - ( 4weeks) 10:00pm - 6:00am (Sunday -Thursday) - ( 4weeks) **Note**: - As this is a hybrid role, you will also need to be commutable to our...
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Ecommerce Customer Service and Sales Support
hace 3 semanas
Panamá, Provincia de Panamá, Panamá Rad Hires A tiempo completo**Ecommerce Customer Service and Sales Support - LATAM**: Our client is a dynamic and fast-growing company specializing in multiple e-commerce brands. Their mission is to provide exceptional order fulfillment for their customers. **Responsibilities**: - Provide excellent customer service to customers - Resolve customer inquiries and complaints - Answer...
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Reservations Sales Agent
hace 3 semanas
Panamá, Panamá Booking With Brooke A tiempo completoReservations Sales Agent Position Overview: We are seeking motivated individuals to join our team as Reservation Sales Agents. This position offers commission-based pay with flexible hours ranging from part-time to full-time. As a Reservation Sales Agent, you will play a crucial role in assisting customers with booking travel arrangements and providing...
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Agent
hace 3 semanas
Panamá, Panamá, Panamá Iqor A tiempo completoJob Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone.The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.Customer...
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Agent
hace 2 días
Panamá, Panamá Iqor A tiempo completo**Job Summary**: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each...