Technical Business Analysis

hace 2 semanas


Panamá, Panamá, Panamá Fiserv, Inc. A tiempo completo

Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job TitleTechnical Business Analysis - Professional I- Obtener y entender la necesidad funcional y traducirlas de una forma efectiva a Historias de Usuario/requerimientos a los diferentes equipos (internos/Clientes). Liderar workshop y sesiones de discusión para influenciar al Producto Owner para determinar una solución acertada. Participar en las reuniones de entendimiento, estructuración e inception. Gestionar con el equipo de developer y testers las actividades requeridas para atender los compromisos del Sprint. Es el focal point entre los equipos de la célula y el "product owner" del cliente

  • Se requiere su participación en las reuniones de entendimiento para que en conjunto con el Arquitecto entiendan la necesidad funcional y apoyen las fases de estructuración e inception antes de incluir la iniciativa para ejecucion en los sprint. Responsable en el levantamiento de la documentación funcional de cada requerimiento (BRD, actas, documentos de entendimiento) alineados a los requerimientos de negocio. Crear los habilitadores en cada sprint en la herramienta elegida por los Bancos
  • Acuerda y aprueba los criterios de aceptación de las Historias de usuario. Documenta, radica y avanza la gestión de los incidentes en services point y genera aprobación de CHG
  • Atiende y gestiona con el equipo encargado de generar la solución de incidentes en UAT y PRD. Realiza el seguimiento de implementaciones de soluciones en UAT y PRD. Identifica los obstáculos que podrían afectar la entrega de historias de usuarios y brindar apoyo para eliminarlos
  • Apoya al equipo para enfocar las pruebas de aceptación del usuario para historias de usuario y ayudar al propietario del producto a firmar UAT. Evaluar los procesos comerciales, anticipar los requisitos, descubrir áreas de mejora y desarrollar e implementar soluciones. Refinamiento de los requerimientos para asegurar la calidad de la entrega
  • Elabora y presenta el handover al equipo de Client Services
  • Cargar las horas en las HU/HB de acuerdo con la dedicación asignada semanalmente
  • Participar en las ceremonias: daily, review, retrospective y planning

Tus competencias y habilidades:

  • Experiência mínima 5 años en puestos similares en giros Bancarios o Medios de pago
  • Excelentes habilidades interpersonales
  • Orientado al cliente
  • Orientado a resultados
  • Trabajo en equipo y colaboración
  • Experiência en proyectos con Metodología Scrum o Agil
  • Habilidades de comunicación y analíticas
  • Capacidad para preparar presentaciones, proponer soluciones y tomar decisiones
  • Capacidad para manejar múltiples proyectos y asignaciones bajo el marco de trabajo scrum
  • Capacidad de trabajar de forma independiente y en equipo a través de fronteras geográficas
  • Calidad enfocada con gran atención al detalle
  • Capacidad para trabajar bajo presión con plazos ajustados, con impulso y compromiso hacia la ejecución de proyectos. Fuerte habilidades organizativas para el buen manejo del tiempo de acuerdo con las prioridades
  • Automotivado
  • Proactivo
  • Nível de Inglés intermedio avanzado
  • Competente en uso de herramientas de Microsoft Office
  • Flexibilidad para trabajar fuera del horario de atención/on call/fines de semana según sea necesarioThank you for considering employment with Fiserv.

Please:

  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries.

As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.


Our commitment to Diversity and Inclusion:

Warning about fake job posts**:
Please be aware of fraudulent job postings that are not affiliated with Fiserv.

Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.



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