Supervisor, HR Service Delivery

hace 2 semanas

Panamá, Panamá, Panamá Grainger Businesses A tiempo completo

Work Location Type:

Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.

With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.

We're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Description The HR Service Delivery Supervisor is responsible for supervising the daily operations of the HR Service team.

This role drives performance around hire to retire first point of contact with a focus on compliance, driving operational efficiencies and technology enablement.

This supervisor also creates and promotes an environment where team members are empowered, engaged and committed to the success of the company, delivering high quality customer service.

Serves as a lead resource for team members for questions, escalations, and development.
- critical analytics/ diagnosis/ prioritization skills
  • Strong decision making skills and judgment to drive the right impact
  • Ability to relate to people at all levels and build trusted relationships
  • Exceptional customer service skills while managing multiple priorities
  • Strong process orientation
  • Demonstrates intellectual curiosity and learning agility
  • Strong written and verbal communication skills.
  • Demonstrated ability to prioritize tasks in an interrupt and deadline driven atmosphere high ethics and integrity does the right thing for the business and our team members Ability to facilitate training on processes, procedures, compliance and product knowledge Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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