IT Customer Support Agent

Management Support Group is a Panamanian business that provides back office and customer service support to renowned American companies that specialize in the area of health insurance. We are currently looking for career-minded individuals, who are eager to start or continue their careers in a professional office environment. This position includes...

**About the Company**: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team...

Due to the growing demand within our operational activity, we are currently looking for Customer Support Agent to join, on a full-time basis, our Lacias Panama Team. **Requirements**: - Excellent written and verbal Portuguese and English skills - Experience working with customer support - Analytical skills - Ability to work in multitasking...

**Job Summary** **Job description**: Tech Support Agent **Language**: Advanced English **Requirement**: - Research information using available resources and tools to respond to customer inquiries and/or requests. - Manage and resolve customer complaints. - Provide customers with product and service information. Disclosure of terms of agreement for said...

**Job Summary Job description**: Tech Support Agent Language: Advanced English Requirement: Research information using available resources and tools to respond to customer inquiries and/or requests. Manage and resolve customer complaints. Provide customers with product and service information. Disclosure of terms of agreement for said products or...

**Community Phone**: - remote first and always_ At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before. Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex...

Installation and troubleshooting of IT software and hardware Router Switches AP Firewalls SDWANs PCs Printers - Working with remote team and other onsite engineers **Job Types**: Full-time, Part-time, Temporary, Contract, Permanent Contract length: 1 day Pay: B/.20.00 - B/.35.00 per hour Expected hours: 40 per week Application Question(s): - Do you...

About the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...

Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...

**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...

**Community Phone**: - remote first and always_ At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before. Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

Main Purpose: In line with the Group IT and Retail IT strategy and policies, support the implementation of new retail IT solutions in the Americas Region and other core solutions within all countries within the Americas region. Act as a single point of accountability for IT services and support within the Americas region. Specific projects will be...

**This is a Hybrid role requiring 2/3 days per week in the office (We are based in the City of Knowledge area)** **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation -...

**This is a shift based role in which 50% of your time will be spent working nights.** **The current shift pattern**: 3 weeks of daytime working followed by 3 weeks of nighttime working on rotation. This will be on a 3 days on and 3 days off basis. **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and...

and external developments, tools and established technologies, consider relevancy/suitability and formulate improvements on IT resources.Initiate and realize improvements regarding to the incident, problem and change management process and activities. IMPACT: High user satisfaction due to excellent service deliveryPoint of contact for MP IT user communityKEY...

The IT Support Analyst is a split of 80% doing back office DTS activities and 20% to support local office of Panama region to provide day-to-day setup, delivery, trouble-shooting and problem-solving for new employees and leaving employees. Additionally, this role will support permissions setup and modifications for existing employees **Back Office...

Center Source is the world's first Business Process Outsourcing (BPO) firm, specializing in Crypto payment support. As a Customer Service associate you will be able to solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer. Through calls you will need to record all our customers' interactions and...

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect...