Latam Issue Management and Reporting Analyst

hace 5 días


Panama Citi A tiempo completo
Responsible for the support to day to day management and oversight of LATAM regional issues and overall issue management practices across the LATAM region. He/She will also be responsible for supporting the design and implementation of key reports leveraged in support to risk management activities as well as other managerial reports with primary focus on the regional needs. He/she will report directly to the LATAM Issue Management and Reporting LeadStrong interpersonal skills and the ability to work well both as part of a team and independently are a must as this individual will be required to lead efforts single-handedly, as well coordinate very closely with In-Function Control Officers, and work alongside Business partners, Operational Risk Management, ICRM, AML, Legal, Risk, IA, Regulators and other stakeholders on a variety of initiatives. Will require frequent interaction with people at many levels of the organization, from junior analysts to senior management.Key Duties & Responsibilities: Proactive day to day management and oversight of regional issues in LATAMSupport businesses and functions on the design and documentation of corrective action plansPartner with stakeholders across the region to ensure issues are proactively identified and documentedMonitor and oversee the remediation of regional issuesDrive timely and comprehensive remediation of issues owned by the regional management team (IBRC/CAO/CEO)Support highest quality standards around issue management practices across the regionMaintain related procedures and other documentationEnsure issue management standards are metProduce reporting to support day to day issue management activitiesSupport relevant governance to ensure issues and remediation of those across the region are appropriate overseenPartner with IBRCs and other relevant stakeholders on the implementation of tactical and strategic enhancements to issue management standardsProduce senior-level periodic reports to provide status updates and escalations, as needed.Collaborate with IBRCs in the region and provide guidance/support related to the issue management standardsSupport the Monitoring and reporting on Key Performance IndicatorsCoordinate with the IBRCs, issue owners and coordinators on the remediation efforts for senior management reporting and escalation as relevantTimely escalate issues, emerging risks, trends and themes to senior management and relevant forums as appropriateIdentify opportunities to implement improvements in controls and governance processes, reporting and forumsPromote Operational Risk awareness, issue self-identification and a strong risk cultureHighly organized with a capability of working with a large number of business and functions teamsCollaborate and share best practices or other relevant information with peers across the regionResolve day-day issues and conflicting workload prioritiesProvide critical support to a wide range of local and regional (as appropriate) activities Required Skills The ideal candidate will be a take charge individual with excellent interpersonal skills and operational and analytical abilitiesAbility to build and maintain professional working relationships with counterparts in different areas of the organization, working across geographies and corporate LOBs/ functionsAbility to manage through influence (e.g.

management in the absence of reporting lines or with matrix reporting)Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutionsAnalytical and able to conduct interpretation of regulations and define applicability to processes, products and servicesAbility to influence, understanding how to operate effectively across diverse businessesComfort in navigating complex, highly-matrixed organizationsEffective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent viewsStrong written and verbal communication skills with the ability to interact effectively with people at all levels of the organizationQuick learner, team oriented with strong organizational, and presentation skillsAbility to prioritize and drive results in a deadline driven environment while maintaining attention to detail and complete accuracyDomain of GRC/iCAPs, other reporting tools and their critical processes and componentsHe/she should have knowledge of Compliance, Audit, Controls and Corporate Information Security policies and standardsCapacity to proactively anticipate, identify, and resolve problemsAbility to present internally and externally to senior executivesAbility to multi-task, prioritize tasks and manage concurrent projects and deliverables, under tight deadlines to achieve deliverables according to the business requirementsSelf-starter who can work independently and with an appetite for challenging assignmentsQualificati
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