Customer Service Agent

hace 3 días


Panama Insurance Supermarket Inc. A tiempo completo

We have over 13 years in the Insurance market in Canada & USA and we are looking for Customer Service Agents to provide administrative support to our team while working remotely.

You will perform various administrative tasks, including answering calls, scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools

Remote (FULL TIME) Job Overview

We have over 13 years in the Insurance market in Canada & USA and we are looking for Customer Service Agents to provide administrative support to our team while working remotely.

You will perform various administrative tasks, including answering calls, scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.

**Responsibilities**:

- Process inbound and outbound call traffic to qualify leads and make live transfers
- Qualify prospects
- Resolve client queries
- Prepare customer spreadsheets and keep online records

**Requirements**:

- CPU: AMD/i5 or higher with min 8gb RAM

min Win 10/min mac OS High Sierra
- Ability to work 8-hour shifts 5d/week in EST. 10-6pm EST mostly.
- Great command of the English Language
- Ability to handle objections, utilize persuasive skills - easy with small talks
- Ability to thrive in fast pace virtual platform
- Profound work ethics
- Willingness to learn and grow

Onboarding Process:
1.Audition

2.Interview

3.Hardware checkup

4.Training sessions 2h/day/1 week

5.Onboarding

Please click the **Skype link** below and send an audio recording of your work experience and why we should hire you.

**Salary**: Up to B/.1,500.00 per month


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