![Topmanage](https://media.trabajo.org/img/noimg.jpg)
Customer Support Agent
hace 4 semanas
**Nuestro Customer Support Agent debe**: - Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._
- Tener conocimientos contables y/o administrativos.
- Estar orientado al servicio al cliente y a la solución de problemas.
- Tener facilidad para transmitir conocimientos a los clientes.
- Poder mantener el flujo de comunicación con los clientes tanto vía telefónica como escrita.
**Día día del Customer Support Agent**:
- Atender las incidencias y solicitudes asignadas de los clientes.
- Dar seguimiento diario de los avances de cada solicitud y llevar a cabo las actividades pactadas con el cliente.
- Realizar pruebas, investigar y dar solución a las actividades y tareas asignadas.
- Canalizar los requerimientos y solicitudes a los departamentos correspondientes en caso de que sea requerido.
- Prestar apoyo a compañeros y/o otros departamentos cuando sea requerido.
**Conocimiento deseable más no indispensable**:
- Experiência en el uso de Windows Server (Nível Básico).
- Conocimiento de Redes.
- Nível básico de uso de lenguaje SQL.
**Top 5 ADN de este Customer Support Agent**:
+ Eficiencia + Comunicatividad + Team Player + Pensamiento Lógico + Adaptabilidad
-
Customer Support Agent
hace 2 meses
Panamá, Panamá Topmanage A tiempo completo**Nuestro Customer Support Agent debe**: - Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._- Tener conocimientos contables y/o administrativos. Estar orientado al servicio al cliente y a la solución de problemas. Tener facilidad para transmitir conocimientos a los clientes. Poder...
-
Customer Support Agent
hace 4 semanas
Panamá, Panamá Topmanage A tiempo completo**Nuestro Customer Support Agent debe**: - Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._- Tener conocimientos contables y/o administrativos. Estar orientado al servicio al cliente y a la solución de problemas. Tener facilidad para transmitir conocimientos a los clientes. Poder...
-
Customer Support Agent
hace 2 semanas
Panamá, Panamá, Panamá Topmanage A tiempo completoNuestro Customer Support Agent debe:Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._ Tener conocimientos contables y/o administrativos. Estar orientado al servicio al cliente y a la solución de problemas. Tener facilidad para transmitir conocimientos a los clientes. Poder...
-
IT Customer Support Agent
hace 2 semanas
Panamá, Panamá, Panamá TopManage A tiempo completoNuestro IT Customer Support Agent debe:Experiência en soporte técnico en temas de IT. Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._ Tener conocimientos contables y/o administrativos. Estar orientado al servicio al cliente y a la solución de problemas. Tener facilidad para...
-
Tech Support Agent
hace 2 meses
Panamá, Panamá, Panamá Foundever™ A tiempo completoJob SummaryJob description: Tech Support AgentLanguage: Advanced EnglishRequirement:Research information using available resources and tools to respond to customer inquiries and/or requests. Manage and resolve customer complaints. Provide customers with product and service information. Disclosure of terms of agreement for said products or services. Enter new...
-
Tech Support Agent
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoJob SummaryJob description: Tech Support AgentLanguage: Advanced EnglishRequirement: Research information using available resources and tools to respond to customer inquiries and/or requests. Manage and resolve customer complaints. Provide customers with product and service information. Disclosure of terms of agreement for said products or services. Enter...
-
Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Pole Star Global A tiempo completoAbout Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological...
-
Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Pole Star Global A tiempo completoAbout Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological...
-
Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Pole Star Global A tiempo completoThis is a Hybrid role requiring 2/3 days per week in the office (We are based in the City of Knowledge area)About Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through...
-
Customer Support Quality Assurance Manager
hace 3 días
Panamá, Panamá Brainrocket A tiempo completoLacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs. Due to the growing demand within our...
-
Customer Service Agent
hace 2 semanas
Panamá, Panamá, Panamá Unifeeder A tiempo completoAbout the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...
-
Customer Support Quality Assurance Manager
hace 2 semanas
Panamá, Panamá, Panamá Brainrocket A tiempo completoLacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs.Due to the growing demand within our...
-
Remote Customer Service Agent
hace 2 semanas
Panamá, Panamá, Panamá Grupo Noa International A tiempo completode la Plaza Grupo noa international is currently seeking Sales and Customer Service Agents to work for our client, a fully natural-based supplements store that specializes in selling probiotics, pre-biotics, mushrooms, krill oil, and other health supplements. As a Sales and Customer Service Agent, you will be responsible for providing exceptional customer...
-
Customer Services Agent
hace 2 semanas
Panamá, Panamá Foundever A tiempo completo**Customer services Agent Req ID#**: 378712 Panama, Panama, PA Job Description: About UsAbout Foundever: As a global leader in end-to-end customer experience (CX) products and solutions, Foundever partners with the world's best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer...
-
Customer Support
hace 2 semanas
Panamá, Panamá, Panamá Community Phone A tiempo completoCommunity Phone:- remote first and always_At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our...
-
Customer Care Position
hace 2 semanas
Panamá, Panamá, Panamá Support Services Group A tiempo completoSeeks to delight customers, understand their needs, and demonstrate empathy via phone and in writing. Ability to thrive in an Omni-channel contact center environment. Typing 35-40WPM and advanced computer knowledge with the ability to quickly learn new software. A high degree of accuracy with all work and exceptional attention to detail.Ability to multi-task...
-
Customer Experience Support
hace 2 semanas
Panamá, Panamá, Panamá Manpower Panamá A tiempo completoDesirable experience in the electronics industry, not essential, but the experience in data analysis and creationof new reports is between 1 and 3 years of experience.Availability to work face-to-face in the offices and temporary contract 3 months**Support in Customer tasks, Experience with monitoring, performance measurement of claims.Advanced level in...
-
Customer Experience Support
hace 2 semanas
Panamá, Panamá, Panamá Manpowergroup CCA A tiempo completoDesirable experience in the electronics industry, not essential, but the experience in data analysis and creationof new reports is between 1 and 3 years of experience.Availability to work face-to-face in the offices and temporary contract 3 months**Support in Customer tasks, Experience with monitoring, performance measurement of claims.Advanced level in...
-
Customer Support Team Lead Panama
hace 2 meses
Panamá, Panamá Brainrocket A tiempo completoLacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs. Due to the growing demand within our...
-
Customer Support Team Lead Panama
hace 3 días
Panamá, Panamá Brainrocket A tiempo completoLacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs. Due to the growing demand within our...