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Tech Support Representative
hace 3 semanas
**Tech Support Representative Req ID#**: 386110 Panama, Panama, PA Job Description: Job SummaryRole Purpose
- Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities
- Research information using available resources and tools to respond to customer inquiries and/or requests. Manage and resolve customer complaints. Provide customers with product and service information.Disclosure of terms of agreement for said products or services. Enter new customer information into the system. Update existing customer information. Process orders, and service renewal requests. Promote customer loyalty and retain clients. Identify and escalate priority issues. Route calls to appropriate resources. Document call information according to standard operating procedures.Skills Requirements
- Verbal and written communication skills
- Process adherence
- Listening skills
- Customer service oriented
- Objective Judgment
- Adaptability
- Team work
- Stress tolerance
- Good data entry and typing skills. English Level B2 or upper.About Us Job Segment: Technical Support, Customer Service Representative, Data Entry, Technology, Customer Service, Administrative
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Tech Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoTech Support Representative Req ID#: Panama, Panama, PA Job Description: Job SummaryRole Purpose• Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities•...
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Tech Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoTech Support Representative Req ID#: Panama, Panama, PA Job Description: Job SummaryRole Purpose Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities Research...
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Tech Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoJob SummaryRole Purpose Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities Research information using available resources and tools to respond to customer...
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Tier 2 Tech Support
hace 3 semanas
Panamá, Panamá Simera A tiempo completoThe Tier 2 Tech Support will work closely with the customer and other teams to provide a resolution in a timely manner.Key ResponsibilitiesRespond to customer inquiries escalated from the Tier 1 teamTroubleshoot and diagnose complex technical issues related to hardware, software, and networkingIdentify and resolve underlying issues that contribute to the...
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Tier 2 Tech Support
hace 2 semanas
Panamá, Panamá, Panamá Simera A tiempo completoThe Tier 2 Tech Support will work closely with the customer and other teams to provide a resolution in a timely manner.Key ResponsibilitiesRespond to customer inquiries escalated from the Tier 1 teamTroubleshoot and diagnose complex technical issues related to hardware, software, and networkingIdentify and resolve underlying issues that contribute to the...
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Tech Support Agent
hace 2 meses
Panamá, Panamá, Panamá Foundever™ A tiempo completoJob SummaryJob description: Tech Support AgentLanguage: Advanced EnglishRequirement:Research information using available resources and tools to respond to customer inquiries and/or requests. Manage and resolve customer complaints. Provide customers with product and service information. Disclosure of terms of agreement for said products or services. Enter new...
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Tech Support Agent
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoJob SummaryJob description: Tech Support AgentLanguage: Advanced EnglishRequirement: Research information using available resources and tools to respond to customer inquiries and/or requests. Manage and resolve customer complaints. Provide customers with product and service information. Disclosure of terms of agreement for said products or services. Enter...
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First Line Support Tech Agent
hace 2 semanas
Panamá, Panamá, Panamá The International School of Panama A tiempo completoPosition Summary:First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or peripherals...
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Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Pole Star Global A tiempo completoAbout Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological...
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Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Pole Star Global A tiempo completoAbout Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological...
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Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Pole Star Global A tiempo completoThis is a Hybrid role requiring 2/3 days per week in the office (We are based in the City of Knowledge area)About Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through...
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Senior Technician, Tech Support
hace 2 semanas
Panamá, Panamá, Panamá Dell Technologies A tiempo completoFor critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.Join us as a Senior Technician on our Product Services team in Panama to do the best work of your career and make a profound social...
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Senior Technician, Tech Support
hace 2 semanas
Panamá, Panamá, Panamá Dell Technologies A tiempo completoSenior Technical Support TechnicianJoin us as a Senior Technician on our Product Services team in Panama to do the best work of your career and make a profound social impact.What you'll achieveAs a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize...
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Onsite Customer Service Representative
hace 2 semanas
Panamá, Panamá, Panamá First Enroll, S.A. A tiempo completoWe are looking for a full-time English speaking Customer Service Representative to support the customer service function of our portfolio of insurance clients. Given our investments in technology and systems, strong computer skills are required for this role. Experience in the insurance industry is a plus, but not required.
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Inside Sales Representative
hace 2 semanas
Panamá, Panamá, Panamá H&E Equipment Services A tiempo completoJob Title: Inside Sales RepresentativeJob Requisition: R0013109Job Description: H&E Equipment Services is one of the largest integrated equipment companies in the nation that provides the higher standard in equipment sales, rental, parts, and service. With locations across the United States, we pride ourselves on being an equipment company, run by equipment...
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Onsite Customer Service Representative
hace 1 mes
Panamá, Panamá First Enroll, S.A. A tiempo completoWe are looking for a full-time English speaking Customer Service Representative to support the customer service function of our portfolio of insurance clients. Given our investments in technology and systems, strong computer skills are required for this role. Experience in the insurance industry is a plus, but not required.
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Customer Service Representative- Work From Home
hace 4 semanas
Panamá, Panamá GC Realty & Development, LLC A tiempo completo**Don't Choose Between a Career and Your Family! Join Us As a Remote Customer Service Representative** **GC Realty & Development, LLC **has an incredible work-from-home opportunity available for a person with the right qualifications and a strong work ethic. As a **remote (anywhere within Panama) customer service representative **with our property...
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Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Community Phone A tiempo completoCommunity Phone:- remote first and always_At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our...
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Customer Service Representative
hace 2 semanas
Panamá, Panamá, Panamá Independent Recruiter A tiempo completoWe are looking for hundreds of customer service representatives."Evolving the BPO services and helping with our clients ́ needs to a whole new level.Compensation:USD - 5/hour. Holiday pay (up to 2x pay rate).Location:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador,...
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Pa - Sterile Processing Tech - Chh - Evening - 11851
hace 2 semanas
Panamá, Panamá, Panamá Cavalier Workforce Inc A tiempo completoHours: Evening 11a-730p Job Summary Supports the delivery of patient care by performing activities related to the processing and sterilization of instruments, equipment, and supplies for the department. Maintains appropriate inventory and performs various support duties within the OR. Requirements Education High School Diploma or Equivalent (required)...