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Tier 2 Tech Support
hace 3 semanas
The Tier 2 Tech Support will work closely with the customer and other teams to provide a resolution in a timely manner.Key ResponsibilitiesRespond to customer inquiries escalated from the Tier 1 teamTroubleshoot and diagnose complex technical issues related to hardware, software, and networkingIdentify and resolve underlying issues that contribute to the problemProvide solutions to customer issues and follow up to ensure resolutionEscalate complex issues to higher-level support teams as neededDocument customer interactions and resolutions in a ticketing systemMaintain a high level of customer service and professionalism at all timesQualificationsHigh school diploma or equivalentC1/C2 English2-3 years of experience in technical support or a related fieldStrong verbal and written communication skillsAdvanced knowledge of hardware, software, and networking conceptsAbility to troubleshoot and diagnose complex technical issuesStrong customer service skillsExperience in a Tier 1 Tech Support role is preferredCertifications in relevant technology is a plus.
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Tier 2 Tech Support
hace 2 semanas
Panamá, Panamá, Panamá Simera A tiempo completoThe Tier 2 Tech Support will work closely with the customer and other teams to provide a resolution in a timely manner.Key ResponsibilitiesRespond to customer inquiries escalated from the Tier 1 teamTroubleshoot and diagnose complex technical issues related to hardware, software, and networkingIdentify and resolve underlying issues that contribute to the...
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Client Support Tier 2
hace 2 semanas
Panamá, Panamá, Panamá Fiserv, Inc. A tiempo completoCalling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...
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Tech Support Representative
hace 3 semanas
Panamá, Panamá Foundever A tiempo completo**Tech Support Representative Req ID#**: 386110 Panama, Panama, PA Job Description: Job SummaryRole Purpose - Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary...
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Tech Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoTech Support Representative Req ID#: Panama, Panama, PA Job Description: Job SummaryRole Purpose• Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities•...
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Tech Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoTech Support Representative Req ID#: Panama, Panama, PA Job Description: Job SummaryRole Purpose Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities Research...
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Client Support Tier 2
hace 2 semanas
Panamá, Panamá, Panamá Fiserv, Inc. A tiempo completoYour primary function will be to answer support tickets and assist with whatever technical issues the client may be facing. To ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch technical...
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Client Support Tier 2
hace 2 semanas
Panamá, Panamá, Panamá Fiserv A tiempo completoYou deserve to do what you love, and love what you do - a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices - if you strive to be a part of a team driven to create with...
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Tech Support Agent
hace 2 meses
Panamá, Panamá, Panamá Foundever™ A tiempo completoJob SummaryJob description: Tech Support AgentLanguage: Advanced EnglishRequirement:Research information using available resources and tools to respond to customer inquiries and/or requests. Manage and resolve customer complaints. Provide customers with product and service information. Disclosure of terms of agreement for said products or services. Enter new...
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Tech Support Agent
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoJob SummaryJob description: Tech Support AgentLanguage: Advanced EnglishRequirement: Research information using available resources and tools to respond to customer inquiries and/or requests. Manage and resolve customer complaints. Provide customers with product and service information. Disclosure of terms of agreement for said products or services. Enter...
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First Line Support Tech Agent
hace 2 semanas
Panamá, Panamá, Panamá The International School of Panama A tiempo completoPosition Summary:First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or peripherals...
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Tech Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoJob SummaryRole Purpose Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities Research information using available resources and tools to respond to customer...
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Client Support Tier 2
hace 2 semanas
Panamá, Panamá, Panamá Fiserv A tiempo completoYou deserve to do what you love, and love what you do - a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices - if you strive to be a part of a team driven to create with...
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Client Support Tier 2
hace 2 semanas
Panamá, Panamá, Panamá Fiserv, Inc. A tiempo completoBrindar soporte funcional para la atención de la plataforma de monioreo de fraude a clientes en LatinoaméricaFungir como soporte consultor para la resolución de consultas y requerimientosBrindar acompañamiento a las jornadas de mantenimiento y asegurar la participación de los equipos validadores de ellos.Gestionar la comunicación de cambios y novedades...
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Tecnico(a) de Mantenimiento Especializado en Techos
hace 2 semanas
Panamá, Panamá Grupo Codere Panamá A tiempo completo¿Cuál será tu misión como Técnico (a) de Mantenimiento especializado (a) en Techos? Realizar los trabajos de Técnico (a) Techero asignados en nuestras unidades de negocio, dando prioridad a los trabajos que se tengan en la infraestructura, de nuestras áreas, cuidando los estándares indicados y sin afectar a nuestros clientes internos y externos. Tus...
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Senior Technician, Tech Support
hace 2 semanas
Panamá, Panamá, Panamá Dell Technologies A tiempo completoFor critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.Join us as a Senior Technician on our Product Services team in Panama to do the best work of your career and make a profound social...
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Senior Technician, Tech Support
hace 2 semanas
Panamá, Panamá, Panamá Dell Technologies A tiempo completoSenior Technical Support TechnicianJoin us as a Senior Technician on our Product Services team in Panama to do the best work of your career and make a profound social impact.What you'll achieveAs a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize...
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Field Tech Senior Associate
hace 2 semanas
Panamá, Panamá, Panamá NTT DATA A tiempo completoWe are currently seeking a Field Tech L2 to join our team in Panama City, Panama.End User Support On-Site at customer premises, hardware (break and fix) & software troubleshooting support throught IT customer tools. IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior...
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Pa - Sterile Processing Tech - Chh - Evening - 11851
hace 2 semanas
Panamá, Panamá, Panamá Cavalier Workforce Inc A tiempo completoHours: Evening 11a-730p Job Summary Supports the delivery of patient care by performing activities related to the processing and sterilization of instruments, equipment, and supplies for the department. Maintains appropriate inventory and performs various support duties within the OR. Requirements Education High School Diploma or Equivalent (required)...
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Técnico Electrónico
hace 4 semanas
Panamá, Panamá HI TECH EQUIPMENTS PANAMA A tiempo completoPublicado el día Miércoles 30 de Agosto de 2023_ - _ Estamos en busca de **Técnico en Electrónica**: Los requisitos serían: **Requisitos**: - Haber culminado sus estudios de Técnico o Ingeniería en Electrónica. - Experiência mínima de 2 años en posiciones similares. - Experiência comprobable en: reparación de tarjetas electrónicas, etapa de...
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Hanndyman Nivel 2
hace 2 semanas
Panamá, Panamá, Panamá Importante Empresa A tiempo completoFunciones del Puesto Coordinar con los supervisores la atención de los servicios requeridos. Mantener en orden equipos y sitios de trabajo, reportando cualquier anomalía. Reportar fallas en los sistemas. Cumplir con el uso adecuado del uniforme. Cumplir con las normas de uso de elementos de Protección Personal. Ejecutar las actividades de mantenimiento...