Experto de Customer Value Management
hace 4 días
El objetivo final es aumentar la retención de clientes, mejorar la satisfacción del cliente y aumentar los ingresos generados por los clientes existentes.Principales funciones: Desarrollar y ejecutar estrategias de Customer Value Management para generar upsell, cross-sell y win back, con enfoque en modelos NBA (Next Best Action) y NBO (Next Best OfferDiseñar modelos de LRFMV (Life Time Value, Recency, Frequency, Monetary Value) para segmentar y personalizar la oferta a los diferentes grupos de clientesAnalizar los datos de comportamiento de los clientes y hacer recomendaciones sobre cómo mejorar la eficacia de las estrategias de marketing y ventasTrabajar en estrecha colaboración con los equipos de marketing, ventas y análisis de datos para crear programas personalizados de fidelización y retención de clientes.Implementar y mantener sistemas de seguimiento y medición del éxito de las estrategias de Customer Value Management, y proporcionar informes y análisis regulares al equipo de liderazgo.Requisitos: Graduado de Licenciatura o maestría en Marketing, Estadística, Economía, ingeniería informática o una carrera afín.Conocimiento en el uso de herramientas de análisis de datos y visualización, como SQL, Python, Tableau, etcExperiência comprobable en el desarrollo y ejecución de estrategias de Customer Value Management, con enfoque en modelos NBA y NBO.Conocimiento avanzado en el diseño y aplicación de modelos de LRFMV.Experiência comprobable en Python y SQL.We are a leading multinational company of mobile services, internet and cable television that is present in Latin America and we are the leading telecommunications company in Panama. In Latin America, Tigo has been recognized for several years in the "Great Place to Work" ranking as an excellent company to work for. Our people are our most precious asset. Tigo Panama directly employs more than 2,500 people nationwide and offers internal growth opportunities to its staff.
We have a firm purpose that moves us and unites all of us who work in the company: "To build the largest digital network to connect Panamanians by developing the communities we serve and improving their quality of life." Sangre Tigo runs through our veins, we are proud of our company and its history, we are innovative, we are passionate, we live to improve our communities and our clients are at the center of everything we do. We invite you to be part of our Tigo family
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Especialista de Customer Value Management
hace 3 días
Panama Millicom A tiempo completoTrabajará estrechamente con las distintas áreas operativas y comerciales para idear, desarrollar, administrar y ejecutar las iniciativas que generen valor a los clientes B2B.Funciones principales: Crear y gestionar las campañas de Customer Value Management para B2B.Realizar análisis de comportamiento de clientes, en base a esto crear, monitorear y...
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Logistics Customer Service Bilingue
hace 6 días
Panama Davis Human Management A tiempo completoSolicitamos Agente de servicio al cliente logstico, con experiência comprobada en agencias de cargas o navieras.Algunas FuncionesSolicitar reservas de embarques de exportacin a navieras.Notificar al cliente y vendedor sobre el status de la carga.Realizar reportes de embarquesIndispensable el manejo del idioma ingles y espaolBolsa de trabajo Panam ofrecemos...
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Customer Service Representative English Speakers
hace 3 días
Panama Management Support Group, S.A. A tiempo completoWe are looking for careerminded individuals, who are eager to start or continue their careers in a professional office environment. This position entails qualifying leads, through brief outbound calls, and sending them to the appropriate next step in the process.Basic tasks Acknowledging customer and making sure you are speaking with the correct person....
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Customer Operations Lead
hace 4 semanas
Panama Diageo A tiempo completo**Description**: About usFrom Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing's changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It's why we trust them with our legacy. And it's...
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Bilingual Customer Service Representative
hace 2 días
Panama iQor A tiempo completo**Summary**: As a Sales Representative, you will maintain exceptional customer service while providing support for customer’s inquiries about lost or damaged devices, device upgrades and resolve customer issues. You will engage with the customer to understand their technology and sell protection/tech support solutions. **Sales Representative...
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Customer Success Manager
hace 7 días
Panama ELEVATE EMEA A tiempo completoELEVATE Customer Success Manager Who we are... ELEVATE’s vision for helping companies drive revenue growth is at the forefront of our industry. We strive to deliver ultra-high value to our Fortune 1000 customers and customers who want to be disruptive via an outsourced sales and marketing lead generation function that ensures they meet their objectives...
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Virtual Assistants
hace 2 semanas
Panama We Clone You A tiempo completo**What We Offer**: Work from home; Payment in dollars per working hour (40-hour week); Starting with 3,75$ hourly, which will be increased as you do a good job and commit; A workplace that values its people; Training videos for daily tasks (you'll be compensated for the hours you spend watching them); **Responsibilities**: Develop and maintain strong...
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Vendor Relationship Management Senior Operator
hace 7 días
Panama Senator International A tiempo completoCreates value and ensures operations continuityLeads team operators in the management of relationships with Latin American vendorsEnsures quality in the processes executed by the team for accounts payable accuracyFinancial Support-Lead the planning and execution of initiatives to reduce open items balance-Timely identify and get directly involved in leading...
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Customer Service Representative
hace 7 días
Panama Family Dollar A tiempo completoTweet Family Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
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Customer Support Engineer
hace 3 días
Panama Malvern Panalytical Ltd A tiempo completolocationsHome Working, DEAustria_Home_Working, ATtime typeFull timeposted onPosted 19 Days Agojob requisition id9374JOB DESCRIPTIONORG: CUSTOMER SUPPORT_______________________________ROLE: CUSTOMER SUPPORT ENGINEERMAIN PURPOSE OF THE WORK: The service engineer becomes an expert in service, maintenance and installation.By bringing technical knowledge to...
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Panama Eulen Panamá De Servicios, S.A. A tiempo completoFacilitates, andor administers one or more ITIL based Service Support processes Incident Management, Problem Management, Change Management, Configuration Management, etc. for one or more accounts or the leveraged practice. Review andor produce operational dailyweeklymonthly reports to ensure compliance to account ITIL processes. Monitor and assess SLAKPI...
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Customer Success Sr. Advisor
hace 5 días
Panama Onelogin A tiempo completoCustomer Success Sr. Advisor (ISM) Location PA-Panama City Job ID 3- Category Sales Inside Position Type Regular Full-Time Overview This is a unique opportunity to work as part of Quest’s Customer Success Organization, to help drive customer retention and value creation. The Customer Success Manager (CSM) is responsible for a broad range of tasks such as...
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Customer Success Sr. Advisor
hace 5 días
Panama Onelogin A tiempo completoCustomer Success Sr. Advisor (MPM) Location PA-Panama City Job ID 3- Category Sales Inside Position Type Regular Full-Time Overview This is a unique opportunity to work as part of Quest’s Customer Success Organization, to help drive customer retention and value creation. The Customer Success Manager (CSM) is responsible for a broad range of tasks such as...
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Dsr (Customer Service)
hace 3 días
Panama Medline Panamá A tiempo completoRole and Responsibilities Provide dedicated customer service for international accounts in Chile, Mexico and Panama. Administer and coordinate international Chilean sales orders and transportation logistics for from International accountssourcings. - Prepare Pro Formas, commercial Commercial invoices and packing lists for all outbound / customer shipments...
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Customer Success Manager
hace 9 horas
Panama Simera A tiempo completoThe Customer Success Manager will act as the main point of contact for customers and will be responsible for building and maintaining strong customer relationships.Key ResponsibilitiesAct as the main point of contact for customers, providing guidance and support throughout the customer journeyIdentify customer needs and develop and implement customer...
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Guest Environment Expert
hace 2 semanas
Panama Marriott International, Inc A tiempo completo**Número de Empleo** 24075864 **Categoría de Empleo** Housekeeping & Laundry **Ubicación** W Panama, Calle 50 and Aquilino de la Guardia, Panama City,., Panama VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no consiste solo en ofrecer al huésped un cuarto...
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Experto en Experiencia del Paciente
hace 2 semanas
Panama Marriott International, Inc A tiempo completo**Número de Empleo** 22187688 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Residence Inn Panama City, Calle Ramon H Jurado Calle Tomas Gabriel Duque, Panama City, Panama, Panama VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...
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Key Customer Development Manager
hace 5 días
Panama Colgate-Palmolive A tiempo completoThe Key Customer Development Manager is responsible for negotiating, coordinating and implementing Colgate's business strategies withkey customers, maintaining a cordial relationship between both companies through carrying out effective negotiations of annual business plans, regular products, innovations, promotions, offers, etc. with business managers,...
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Director, Data Management
hace 2 semanas
Panama Iqvia A tiempo completoJob OverviewLead Data Management Department to efficiently produce databases that meet customer requirements and company financial objectives.Essential Functions - Manage a Data Management Department, which could be either all data management staff at an office or a subset of staff (80-120) within a large Data Management office. Consolidate resource...
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Experto en Servicio Al Huésped
hace 3 semanas
Panama Marriott International, Inc A tiempo completo**Número de Empleo** 23198387 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** W Panama, Calle 50 and Aquilino de la Guardia, Panama City,., Panama VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Nuestro trabajo no consiste...