Tier 2 Engineer
hace 4 semanas
Take ownership of tickets and customer interactions. Document resolutions and update procedures that may be outdated. Engage in continued certification training to improve skillset. Escalate issues to Tier 3 when needed and remediate client issues.
Report critical incidents or problems that become too complex for self-resolution. Tier 2 Engineer must be flexible to work all shifts including some holidays and weekends. In addition to the responsibilities outlined above, the Tier 2 Engineer is responsible for the following additional responsibilities and duties: Assist the Operations Center staff as needed with special projects and other duties.
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Tier 2 Engineer
hace 1 semana
Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completoThe Tier 2 Engineer will work closely with the other staff members under the Tier 2 Manager’s direction with responsibilities including, but not limited to, the following: Be able to work in a fast-paced environment. Collaborate with Team Members regarding resolutions to various customers. Proven Experience troubleshooting problems ranging from server,...
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Tier 2 Tech Support Specialist
hace 4 días
Panama Simera A tiempo completoThis role involves troubleshooting and resolving complex technical issues related to hardware, software, and networking, as well as identifying and resolving underlying issues that contribute to the problem. The Tier 2 Tech Support will work closely with the customer and other teams to provide a resolution in a timely manner. Key Responsibilities Respond to...
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Senior IT Systems Engineer
hace 4 semanas
Panama Insignia Resources Panama S.A. A tiempo completoThe Senior Engineer will be responsible for providing escalated support, proactive system and network maintenance, and project work that includes infrastructure design, cloud architecture and deployment, migrations, and other types of projects. Primary Responsibilities Participate and lead technical projects for customers and internal infrastructure....
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Tier 2 Engineer
hace 1 semana
Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completo**Requisitos**: Associate degree preferred. Relevant and significant industry experience may provide as a substitute for the education requirement. Microsoft, Cisco, and VMware certifications required. Minimum of 12 months experience in administering/supporting any of the following: MS SQL LAN/WAN environments Office365 and Azure Network Operations Center...
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Senior IT Systems Engineer
hace 1 semana
Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completoThe Senior Engineer will be responsible for providing escalated support, proactive system and network maintenance, and project work that includes infrastructure design, cloud architecture and deployment, migrations, and other types of projects. Primary Responsibilities Participate and lead technical projects for customers and internal infrastructure....
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Service Delivery Engineer 2
hace 7 días
Panama Dell Technologies A tiempo completoService Delivery EngineerDell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each...
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Senior IT Systems Engineer
hace 1 semana
Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completoThe Senior Engineer will be responsible for providing escalated support, proactive system and network maintenance, and project work that includes infrastructure design, cloud architecture and deployment, migrations, and other types of projects. Primary Responsibilities Participate and lead technical projects for customers and internal...
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Client Support Tier 2
hace 2 semanas
Panama Fiserv A tiempo completoClient Support Tier 1Your primary function will be to answer support tickets and assist with whatever technical issues the client may be facing. To ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a...
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Client Support Tier 2
hace 2 semanas
Panama Fiserv, Inc. A tiempo completo**Client Support Tier 1** Your primary function will be to answer support tickets and assist with whatever technical issues the client may be facing. To ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a...
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Technical Support Engineer 2
hace 2 semanas
Panama Dell Technologies A tiempo completoFor critical matters, we use our systems to provide remote diagnostic technical support. If theres an issue with a customers product, well analyze it, identify the cause, recommend a solution and document the problem.Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer on our Commercial Tech Support...
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Entertainment Senior Engineer
hace 4 días
Panama C&W Networks A tiempo completo**What's the role**: Senior Back Office Engineer responsible for design, architecture and solutions on Entertainment platforms and services for Legacy QAM and OTT systems. Including linear and non linear services across LLA markets. What you'll do: Knowledge of Digital TV technologies, STB Middleware platforms and Video Delivery technologies, including: CAS,...
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Sddc Engineer
hace 5 días
Panama Millicom A tiempo completoThe SDDC Engineer ensures availability, performance and other targets are met in furtherance of Iridium Program objectives. This role is responsible for the following: Supports Automation Engineers in the creation of underlying artifacts to be consumed in the automated offering. Ensures platform consistency & health in all the controlled deployments. Reviews...
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Entertainment Engineer
hace 4 días
Panama C&W Networks A tiempo completo**What's the role**: Back Office Engineer responsible for design, architecture and solutions on Entertainment platforms that serve to Legacy QAM and OTT services. Including linear and non linear services across LLA markets. What you'll do: Knowledge of Digital TV technologies, STB Middleware platforms and Video Delivery technologies, including: CAS, DRM,...
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Work From Home Ruby On Rails Engineer
hace 2 semanas
Panama Workling A tiempo completo**Overview of the Role**: We are looking to hire a skilled Ruby on Rails Engineer capable of delivering high standards of technical quality and innovation, always striving for continuous improvement, and looking to help all different types of clients around the world. To ensure success, you must have detailed knowledge of development techniques, excellent...
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Sddc Engineer
hace 5 días
Panama Millicom A tiempo completoThe SDDC Engineer ensures availability, performance and other targets are met in furtherance of Iridium Program objectives. This role is responsible for the following: Supports Automation Engineers in the creation of underlying artifacts to be consumed in the automated offering. Ensures platform consistency & health in all the controlled deployments. Reviews...
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Sddc Engineer
hace 5 días
Panama Tigo A tiempo completoThe SDDC Engineer ensures availability, performance and other targets are met in furtherance of Iridium Program objectives. This role is responsible for the following: Supports Automation Engineers in the creation of underlying artifacts to be consumed in the automated offering. Ensures platform consistency & health in all the controlled deployments. Reviews...
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Client Support Tier 2
hace 2 semanas
Panama Fiserv, Inc. A tiempo completoYour primary function will be to answer support tickets and assist with whatever technical issues the client may be facing. To ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch technical...
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Client Support Tier 2
hace 1 semana
Panama Fiserv A tiempo completoTo ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch technical support analyst can easily identify and solve technical issues on-site and via remote access.Main ResponsibilitiesProvides service...
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Angular Software Engineer
hace 4 días
Panama Webcreek A tiempo completoDo you have experience delivering simple and elegant code in Angular? Would you like to join one of the top IT companies in the world? WebCreek is hiring an Angular Software Engineer. This is a 100% remote position What You’ll Do - List of activities and responsibilities: - Produce clean and efficient code based on system specifications and...
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Land Development Project Engineer
hace 2 semanas
Panama The Thrasher Group A tiempo completo**Job Title**: Project Engineer Location: Bridgeport WV Type: Full-Time Division: Land Development The Thrasher Group is a multi-disciplinary firm growing through the Mid-Atlantic over the past 39 years. Composed of professionals in civil engineering, architecture, and field services with a heart for their hometown. Producing quality designs that improve the...