Client Support Tier 2

Take ownership of tickets and customer interactions. Document resolutions and update procedures that may be outdated. Engage in continued certification training to improve skillset. Escalate issues to Tier 3 when needed and remediate client issues. Report critical incidents or problems that become too complex for self-resolution. Tier 2 Engineer must be...

**Client Support Tier 1** Your primary function will be to answer support tickets and assist with whatever technical issues the client may be facing. To ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a...

Your primary function will be to answer support tickets and assist with whatever technical issues the client may be facing. To ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch technical...

The Senior Engineer will be responsible for providing escalated support, proactive system and network maintenance, and project work that includes infrastructure design, cloud architecture and deployment, migrations, and other types of projects. Primary Responsibilities Participate and lead technical projects for customers and internal infrastructure....

For critical matters, we use our systems to provide remote diagnostic technical support. If theres an issue with a customers product, well analyze it, identify the cause, recommend a solution and document the problem.Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer on our Commercial Tech Support...

Resumen: **What's the role**: Responsible for the operation and maintenance of the Mobile VAS and Support Platforms network to include participation and support of Incident, problem management & fix, lead the proactive and reactive Tier 2 level Support, KPI monitoring and analysis, proactive fault management and security management for systems of...

**About the Company**: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team...

As the Terminal Procurement - Senior Analyst for North America, as a part of the Americas OCL, you will work together with a diverse team of professionals within the Americas Region.You will be responsible for driving an innovation mindset, promote digitization, standardization, help the team making data driven decisions, and spar with different stakeholders...

**Our Top Requirement & Concern is "Communication Skills".** - Excellent English communications skills - Good vocabulary - Friendly personality - Someone that can be clear over the phone, patient, and loves to troubleshoot technical issues. **Job Description & Responsibilities**: - Work with a variety of different clients and end-users providing service...

**Día a día del Network Support Engineer**: - Atender incidencias ocasionadas a nível de nuestro Cloud Services y base instalada en OnPremise, dando respuesta inmediata ante cualquier situación que genere perdida del sistema al cliente. Ayudar a identificar la causa raíz del problema entre las distintas capas y buscar maneras de evitar que suceda. -...

**SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQOPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...

Nova Biomedical is looking to hire an International Regional Support Manager in the Central America region preferably in El Salvador or Panama. This position would be responsible for the international support of dealers and subsidiaries throughout a defined geographical area of the world. Key objective of the role is to ensure Nova Biomedical' s distributor...

**_¡En Topaz nos une la tecnología y nos conecta la evolución!_** En nuestra organización estamos totalmente comprometidos en contribuir a las soluciones financieras que hagan de la industria un lugar seguro, accesible y dinámico. Queremos llegar a diferentes partes del mundo con nuestro amplio ecosistema de soluciones tecnológicas. ¡Así que te...

As part of Incsub, since 2006, WPMU DEV, with its’ award-winning WordPress plugins, hosting, world-beating support and site management tools, has helped millions of web developers, freelancers and agencies run and grow their businesses. Are you tech-oriented and love to work from home? Do you like coding and helping people? Then this is your chance to...

Estamos reclutando un asistente administrativo temporal ( 2 meses). Es de valor que maneje avanzado excel y tenga la capacidad para el manejo de informes mensuales asi como atención al cliente interno. **Requisitos**: Conocimiento avanzado de excel Creacion y manejo de informes en word y excel

**Care Support Worker (Personal Assistant)Location**: Paisley, PA1 1EL, Renfrewshire.Salary: 10.40 per hour.Contract: 16hrs / week plus sleepover. Shift pattern 9am to 9am at 10.40 / hour with overnight sleepover at 10.02 / hour.1000 Qualification Payment for successful applicants who are holders of SVQ Level 2 Health & Social Care*Are you interested in...

For every child, a champion.Eight Private Sector Fundraising (PSFR) Country Offices (COs) in the Latin American and Caribbean (LAC) region have an established Private Sector Fundraising strategy (PSP) raising $100 million yearly - contributing to fund LAC CO programmes (CPDs) across the region as well as contributing Core Resources (RR) to UNICEF globally....

**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...

**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...

Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The United Nations Humanitarian Response Depot (UNHRD), managed by WFPs Supply Chain Division, is a network of six strategically located depots...