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Customer Service
hace 1 día
Panama Global Resort Options A tiempo completo**Job Title**: Customer Service Representative Working Hours: Monday to Friday9:00 am - 5:00 pmJob Requirements: -6 months to 1 year of customer service experience-Fluent in both English and Spanish-Proficient in navigating Apple product systems-Ability to build and maintain strong customer relationshipsResponsibilities: As a Customer Service Representative...
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Dsr (Customer Service)
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Panama Medline Panamá A tiempo completoRole and Responsibilities Provide dedicated customer service for international accounts in Chile, Mexico and Panama. Administer and coordinate international Chilean sales orders and transportation logistics for from International accountssourcings. - Prepare Pro Formas, commercial Commercial invoices and packing lists for all outbound / customer shipments...
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Customer Service Representative
hace 2 semanas
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Customer Service Agent
hace 3 semanas
Panama Unifeeder A tiempo completoAbout the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...
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Customer Service Representative
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Panama Go2 A tiempo completo**Title: Customer Service Representative** We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with...
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Customer Service Representative
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Customer Service Representative
hace 3 semanas
Panama Family Dollar A tiempo completoTweet Family Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
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Customer Service Representative
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Panama Center Source A tiempo completoCenter Source is the world’s first Business Process Outsourcing (BPO) firm, specializing in Bitcoin payment support. Companies large and small are increasingly offering consumers cryptocurrency as a payment option. Center Source delivers world class support for all phases of the cryptocurrency payment value chain. We are looking for Customer Service...
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Customer Service Representative
hace 3 semanas
Panama Center Source A tiempo completoCenter Source is the world's first Business Process Outsourcing (BPO) firm, specializing in Crypto payment support. As a Customer Service associate you will be able to solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer. Through calls you will need to record all our customers' interactions and...
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Customer Service Representative
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Panama Binance A tiempo completoBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
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Customer Service Project Manager
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Customer Service Specialist
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Panama Dell Technologies A tiempo completoTo keep up with constantly evolving technology, the team is fully trained whenever a product is upgraded or launched.Join us as a Customer Service Specialist on our Product Services team in Panama to do the best work of your career and make a profound social impact.What youll achieveAs a Customer Service Specialist, you will be the customers advocate,...
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Customer Service Representative
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Panama United Airlines Inc. A tiempo completoWe have a wide variety of career opportunities around the world — come find yours. **Airport Operations** The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision. This position is located at PTY airport in Panamá, Panama. Relocation assistance is not provided. This is a...
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Customer Service Agents
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Panama CC Panamá A tiempo completoAdvanced English (Spoken and Written) Excellent at Multitasking High Typing Skills (40 WPM) Proactive Position ON SITE Available Shifts: EVENING AND GRAVEYARD Platinum Care Services provides a customer service experience that aims at growing and retaining the customer base for multiple international brands. We understand the value of each individual...
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Dsr Manager
hace 3 semanas
Panama Medline Panamá A tiempo completoStartFragmentJob Description Manage a team responsible for providing dedicated customer service support to both customers and international sales representatives. Provide analysis of business and sales results to support international markets. **Responsibilities**: Review International financials and identify figures which are not expected / aligned with...
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Customer Service Representative
hace 15 horas
Panama Independent Recruiter A tiempo completoWe are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...
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Bilingual Customer Service Representative
hace 3 semanas
Panama iQor A tiempo completo**Summary**: As a Sales Representative, you will maintain exceptional customer service while providing support for customer’s inquiries about lost or damaged devices, device upgrades and resolve customer issues. You will engage with the customer to understand their technology and sell protection/tech support solutions. **Sales Representative...
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Customer Service Representative
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Panama Binance A tiempo completoBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
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Bilingual Customer Service Representative
hace 3 semanas
Panama Virtual Staffing LLC A tiempo completo_**COMPANY IN THE USA IS HIRING REMOTE INTAKE SPECIALIST WITH CUSTOMER SERVICE AND BPO EXPERIENCE!** **Pay Rate: $5 - $6 per hour (Depending on skills and experience, 40 hrs per week)**_ **Description** - **This position is for all Latin America**_ A Legal Intake Specialist receives and qualifies new and prospective clients for law firms. They are...
Customer Service
hace 1 mes
**MISIÓN DEL PUESTO**: Asegurar que el servicio prestado a los clientes cumpla con el indicador de calidad y rendimiento manteniendo una relación de confianza entre el cliente y la organización. FUNCIONES PRINCIPALES: Planificación del trabajo: Designar y solicitar reservas con navieras o agentes. Cotizar trabajos especiales con respecto a la carga de los clientes. (ej.
**Gestión del equipo**: Detección de necesidades de polivalencias/ETT en base a la urgencia que impone el cliente y petición de los recursos al RO. Brindar apoyo a los compañeros de área que se encuentran de vacaciones. Informar a las partes relevantes de cualquier anomalía operativa. Atender a cualquier otra tarea asignada que su jefe inmediato le solicite.
Mantener al corriente los informes de almacenaje y ventas diarias en el Sharepoint. Análisis de desempeño: Análisis de las productividades del personal. Evaluación del personal para el cálculo de la retribución flexible. Planear y desarrollar las actividades diarias del almacén.
Brindar una atención personalizada y de calidad a cada uno de los clientes. Establecer una comunicación constante con los clientes y con sus representantes. Preparar todos los documentos y envíos de mercancía correspondiente a despachos de los clientes, ya sea marítima, aérea o terrestre. Instructivos (en los casos que aplique), Permisos Especiales y cualquier otro documento necesario.
Cumplir con seguimientos a los embarques contratados por los clientes, navieras o agentes. Atender a las instrucciones dadas por parte de los clientes respecto al manejo de su carga. Actualizar la programación diaria en los sistemas correspondientes por el cliente y TL asignado. Resolución de incidencias: Resolución de todo tipo de incidencias que se presente con el cliente.
Atender dudas y quejas que puedan darse por parte de los clientes Control facturación: Procesar las facturas según la tarifa establecida para cada cliente. Realizar un seguimiento de las facturas de los agentes, las empresas de envíos y procesarlas para el pago cuando se corresponda. Corroborar que los pedidos de los clientes estén en orden y completos para despachos. Garantizar el cumplimiento estricto del cierre de fin de mes, que incluye: facturación de todos los envíos enviados, recibos e informes relacionados.
**Mejoras operativas**: Proactividad en las propuestas de mejora continua. Estudiar, gestionar y optimizar los espacios y recursos disponibles en el almacén.