Customer Service Executive B2B

hace 2 semanas


Panamá, Panamá Kamel Media Group A tiempo completo

Idioma Ingles Perfecto, todo el trabajo es en ingles
Saber usar Hubspot
**Gestión de relaciones con clientes**: Mantener una comunicación constante y efectiva con los clientes
**Atención al cliente personalizada**: Proporcionar un servicio al cliente altamente personalizado y adaptado a las necesidades individuales de cada cliente
Onboarding de nuevos clientes
**Sugerencias de mejora y retroalimentación**: Recopilar comentarios y sugerencias de los clientes sobre los productos
**Capacitación y asistencia**: Proporcionar capacitación y asistencia a los clientes en el uso adecuado de los productos
**Análisis y seguimiento**: Realizar un seguimiento constante de las métricas de satisfacción del cliente
**Comunicación proactiva**: Mantener a los clientes informados sobre novedades
**Desarrollo de programas de lealtad**: Crear y administrar programas de lealtad o beneficios especiales para clientes



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