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Job Description What's The Role?The Digital Performance Business Analyst role aims to collect and review eCommerce data and use findings across all parts of the digital funnel to create insightful presentations and documents to drive business strategies and decisions. This individual will use creativity and critical communication skills to request information of the proper data sources, review, and validate data, identify trends, patterns, and anomalies, and use findings to suggest strategies to improve digital eCommerce performance, processes and practices, and increase efficiency, quality with our reporting. You will also create reports and presentations and summarize complex information. To be a successful analyst, you should be focused on translating complex numerical data into clear visuals, connect dots and produce material for the managerial level decision making.
Experience in data visualization (Power BI / Tableau / Thinkcell) is a plusKnowledge/understanding of eCommerce sales and customer care in retail, financial services, or Telco industries. Experience working in cross-functional, international teams5 years of experience, ideally 1-3 in management consulting, sales & marketing, commercial/go to market, business operations roles. Experience in a strategy consulting firm (McKinsey, Bain, BCG) or a management consulting firm (Deloitte, PwC, Booz, EY, Accenture, Kearney, etc.) is a plus.English and SpanishSkills & Abilities: High level of accuracy and attention to detail as well as the ability to deliver high-quality outputs under pressuring deadlinesExcellent interpersonal and communication skills in with the ability to effectively influence and communicate with executive leadership and clientsStrategic thinker with superior analytical and problem-solving skills to translate data into meaningful stories and insightsStrong communication and story-telling skills in presenting ideas and analysis to various audience levelsWork well under pressure as a self-starter with a high degree of adaptability and flexibility in a fast paced, rapidly changing and growing environmentLiaise between business and technical teams to drive effective, timely solutions that fulfill strategic and operational needsLead meetings, track + manage action items, and provide project status reporting to managementIntellectually curious and interested in learning new skills and capabilities, e.g., new frameworksPreferred education/ qualifications: Bachelor's degree in Business Management, Engineering, or other business-related fieldWho We AreWe are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing.
We’re excited about the future as we strive to unlock opportunities in the region.Why join usTechnology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
