Latam Commercial Quality Shared Services Lead

hace 3 semanas


Panama Johnson & Johnson A tiempo completo

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities, and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body, and environment within reach of everyone, everywhere. Every day, our more than 140,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity.

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

This is a Cross-Sector role. Learn more about our Sectors:
At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized.

**We are searching for the best talent for LATAM Commercial Quality Shared Services Lead to be in Mexico City, Bogota, Sao Paulo or Sao Jose dos Campos.**

**Purpose**:Commercial Quality is the global J&J organization responsible for Quality support to the commercial operations space, including distribution, for all J&J sectors, in full compliance with health authority regulations and the J&J Quality Standards. Within the Commercial Quality organization, this position is responsible for regional leadership of the Shared Services organization, which provides cost-effective services to all three segments, leveraging common processes, procedures, and resources, globally and in each region. The Regional Lead, Commercial Quality Shared Services leads a team responsible for ensuring the robustness, efficiency, effectiveness, and continuing suitability of Commercial Quality Shared Services delivery in the applicable region.
- This role is responsible for driving quality initiatives for Commercial Quality Shared Services while providing leadership for the teams that support the shared services system/infrastructure to maintain a compliant, effective, efficient, and agile shared services system. This role provides leadership for all shared services elements for Commercial Quality to support a rapidly changing business with complex and diverse product lines. Primary Shared Services in scope include:

- Quality Operations execution for the cross-segment regional transportation organization and regionally based Intra-Regional Transportation Excellence (IRTE) resources that execute within the region.
- Ensuring compliant regional execution and implementation of transportation lane mapping studies, mode qualifications and temperature control systems related to transportation (e.g. monitoring).
- Providing cross-segment supplier quality management services in accordance with standard purchasing controls procedures.
- Interfacing with Regional Trade Operations to provide consolidated Cross-Segment Quality Review, Metrics and Reporting
- Quality Excellence Project Management to support cross-segment project execution covering cost, quality, and compliance improvements, RDEx, JJOS, technology implementation and other capital improvements.

**You will be responsible for**:

- Defines in collaboration with the Operations and Quality representatives of the businesses and global shared service organization, harmonized Q&C shared Processes, Systems and SOPs, in line with the J&J policies, J&J standards and applicable regulations.
- Provides coaching, guidance, and leadership for the Commercial Quality Shared Services team. Ensures continuous development of the team following the established J&J five conversations model. Identifies high potential talent, mentors, and advocates for that talent, and works proactively to accelerate development.
- Leads Shared Services improvement strategy that includes responsibilities for development, implementation, and optimization of the Shared Services model in the region. Drives the Shared Services Regional Quality Objectives process ensuring effective deployment and monitoring. Establishes programs to effectively monitor and assess the quality system through metrics, scor



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