Head of Executive Assistants

hace 3 semanas

Panama Tax Goddess A tiempo completo

About the company
- Our firm is recognized as a top 1% of Tax Strategist in the USA.
- With 19+ years of experience, We're not your average number crunchers - we're a progressive, 100% digital CPA firm. So, if you can handle cloud computing and rock basic tech skills, you're in for a wild ride

**Job Overview**:
The Role:
As **Head of Executive Assistants**, you'll be the backbone of our executive support, responsible for leading and managing a team of executive assistants to the CEO. You'll have the opportunity to work closely with the owner of the company, providing comprehensive support to the CEO and the team. This role entails overseeing the provision of administrative support to the CEO, ensuring that all assistants work effectively to manage schedules, organize meetings, handle correspondence, and provide overall strategic support to the team, to name a few. In essence, the Head of Executive Assistants plays a crucial role in enabling the executive leadership to operate more effectively by ensuring that the support structure is robust, efficient, and aligned with the organization's strategic objectives.
- **Leadership and Management**: Supervising a team of executive assistants, including hiring, training, and evaluating performance to ensure a high level of administrative support across the organization.
- **Strategic Support**: Providing direct support to the CEO, which may include planning, organizing, directing, and controlling the team, to achieve the company's overall vision and setting clearly defined goals
- **Process Improvement**: Continuously assessing and improving administrative procedures and systems to enhance efficiency, including implementing new technologies or methodologies for managing tasks and schedules, etc.
- **Confidentiality**: Maintaining the highest levels of confidentiality and discretion, managing sensitive information related to the organization, its employees, and its business strategies.

**HOD/Manager Key Responsibilities**:
Manage and supervise the EA Team as a:
1. **Leader**:

- can provide the team with a long-term goal to achieve, which gives the big picture of the team's direction towards the firm's overall success.

2. **Trainer**:

- can help train new hires and existing employees which may include training sessions, and development opportunities - hands-on supervision for employees as they learn new skills, or when there are new technologies added, they help employees learn and adjust to the changes.

3. **Representative**:

- may represent the team/CEO for any meetings, and in dealing with other departments in the firm - can work with others to focus on problems and come up with the best solution to meet their objectives, may also serve as the connection between other departments within and external to the firm.

4. **Mentor**:

- for coaching the team in developing their skills to succeed both personally and professionally.

5. **Resourceful**:

- solve problems and brainstorm new ideas for the department. Can create the change he/she wants to see in the department to improve and start projects. They must be passionate about their role and unafraid of taking risks to come up with better solutions.

6. **Policy enforcer** - may implement policies and keep staff accountable for their actions. When violations occur, he/she may discipline the team enforcing rules and regulations to ensure misconduct won't occur.

7. **Coordinator**:

- to determine/coordinate/organize how the team’s resources can help aid other department’s needs.

**What We’re Looking For**:

- Proven experience as an Executive Assistant Manager/Head of Department (5+years)
- Leadership and Management experience
- Exceptional organizational skills
- Strong Work Ethics
- Can handle pressure well
- Strong communication abilities, active listening techniques, and confidence
- High proficiency in different online platforms
- A proactive approach to problem-solving with strong decision-making skills.
- Discretion and confidentiality of the highest degree.

**Required Qualifications**:

- Education level.
- Experience.
- Specific skills.
- Personal characteristics.
- Certifications.
- Licenses.

**Systems preferred but not required**:

- Insightly
- Slack
- Must be **fluent** in English (British or American is OK) [DEPENDS ON THE HOD]

**Mandatory System requirements**:

- Internet Speed: At least 10mbps
- CPU: Core i5 (8th generation minimum) or i7 (8th generation minimum)
- RAM: Minimum of 16GB
- Storage: Minimum 256GB SSD or 500GB HDD
- Operating System: Genuine Windows (Preferably Pro).
- Audio: A good quality headset preferably equipped with noise cancellation
- Video: A laptop/PC with a webcam or a good-quality webcam
- Private Home-office Location

**Once you're onboarded, take note of these noteworthy perks that await you**:

- Permanent Work from home.
- We offer consistent and reliable work hours, and therefore compensation, sought after by most freelancers and independent contracto

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