Security Operations Associate

hace 6 meses

Panama Pnud Argentina A tiempo completo

**Diversity, Equity and Inclusion are core principles at UNDP**: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination.

The SOC monitors, facilitates, and coordinates the communications of data and voice messages using the security communications system (SCS), within one or more operational areas. Additionally, responsibilities can include maintaining administrative data supporting security communications, such as aggregating contact data for UNSMS personnel, offices, vehicles, and emergency services.This position will be supporting key functions and operations of the United Nations. The role of the Security Operations Associate (SOA) can be challenging and unpredictable as they may be required to respond to and assist callers in need of immediate assistance. The SOA will have the responsibility to pass key information and instructions in a timely and calm manner to UNSMS personnel and others, as required.

At times, the work will be fast paced and intense, but highly rewarding as the Associate will be part of a response and support team which contributes to the work of the United Nations Functions/Key results expected: The Security Operations Associate (SOA) will assist in the implementation of security operations and all matters relating to the management of safety and security for UN personnel, assets, and programmes. Operational: Receives, transmits, or relays security and safety messages and information on behalf of the Designated Official/Area Security Coordinator/Senior Security Personnel (as applicable) via all identified means of communication to personnel; On receipt of notifications of security and safety incidents, escalates these via the appropriate and defined channels for follow-up and support; Using the SCS, monitors the movement of field missions, as defined by the Security Risk Management (SRM) process and appropriate local standard operating procedures (SOPs); Based on the local Standard Operations Procedures (SOPs) facilitates the provision of immediate support to the UNSMS and NGO personnel involved in security or safety incidents: alerts the response and support functions through the appropriate and defined channels, gives the necessary feedback and input to the personnel involved in the incidents, maintains the communication link to personnel, acts in an overall supportive role. Records all information and communications related to these incidents; Notifies the respective UNSMS organization or NGOs security focal points when their personnel are involved in a security or safety incident; Monitors the usage of the SCS and ensures it is used according to established SOPs; Guide personnel on appropriate behaviour when using the SCS; Verifies the operational status of the SCS to ensure that personnel can use or access the SCS and that the SCS is functioning properly. Reports any anomalies to the appropriate authority for further action or guidance; Undertakes personnel headcount in accordance with instructions from the Designated Official /Area Security Coordinator /Senior Security Professional (as applicable), or an established SOP in a timely and accurate manner.

**Administrative**: Maintains the contact and residence details of all UNSMS personnel and their eligible dependents (and if applicable contact details of NGOs and implementing partners), and the contact details of premises and vehicles; Maintains the UN warden lists; Maintains the contact details of the response team emergency services and support structures of host government, local authorities and contracted private security companies; direct personnel to the nearest one during times of security or safety incidents; Maintains records and logs of actions and communications undertaken to support security or safety incidents or any other critical communications; Prepares and submits reports, as directed by the most senior security professional. Other: Perform other duties, as directed by the most senior security professional. Education: University degree (bachelor´s degree) in Business Administration, Sociology, Foreign Affairs, Criminology, Military and Political Sciences or related fields. Experience: Minimum of five (5) years of professional experience, preferably in analysis, security, or police context or related fields of work.

**Skills**: Experience in the use of computers and Microsoft package (Word, Excel, Powerpoint, Outlook). Experience in diplomatic security, protectio

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