Tour Operations Specialist

hace 3 semanas


Panamá, Panamá, Panamá EF Education First A tiempo completo
Key Responsibilities

As a critical member of our tour operations team, you will play a pivotal role in ensuring the success of our global tours. Your primary responsibilities will include:

• Providing EF Tour Directors with essential information and support to execute tours seamlessly.
• Offering emergency telephone service for operational on-tour support.
• Collaborating with internal stakeholders to enhance our customer experience.

Requirements

To excel in this role, you must possess:

• Strong communication and interpersonal skills.
• The ability to adapt to dynamic situations and prioritize tasks effectively.
• A passion for educational travel and a commitment to delivering exceptional customer experiences.
• Organizational skills, attention to detail, and the ability to work calmly under pressure.
• Fluency in English and Spanish, with a strong proficiency in other languages a plus.
• A quick learner with a proven problem-solving ability.
• Experience in a similar role or a related field is highly desirable.

About EF

At EF, we're dedicated to opening the world through education. We're a vibrant, dynamic community of team members working together to achieve our mission. Our team members are encouraged to take ownership of their work, collaborate with colleagues, and contribute to our entrepreneurial spirit. Join us and become part of a global organization that values innovation, diversity, and excellence.

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